patientservicesuk.co.uk

1.7
1.7 Based on 61 reviews

We have been working with hospitals and medical practises for over 20 years. Whilst our products have evolved with technology and time, our love for our clients and our host facilities has not wavered. We are proud of the work we do for our NHS and privat...

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Average Rating

1.7

/
5

61 Reviews

5 Star
10%
4 Star
7%
3 Star
3%
2 Star
2%
1 Star
79%

Filtered Reviews

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Review Time

Drake B.
Unacceptable Handling of Cancer Investigations

The management of my husband's suspected cancer investigations has been utterly inadequate, aside from identifying a mass on his pancreas. He has only received two automated distressing letters, and no additional steps have been taken. This situation has persisted for weeks with no communication from the team. We now feel we have no choice but to seek private healthcare, which we hope will finally lead to some action.

1
Date of experience: Jan 13, 2026
Coraline Powell
Unacceptable Handling of Cancer Investigations

The management of my husband's suspected cancer investigations has been utterly inadequate, aside from identifying a mass on his pancreas. He has only received two automated distressing letters, and no additional steps have been taken. This situation has persisted for weeks with no communication from the team. We now feel we have no choice but to seek private healthcare, which we hope will finally lead to some action.

1
Date of experience: Nov 17, 2025
ItzStichGamer
Complete Scam of a Service

This service is a total scam. STAY AWAY FROM THESE PEOPLE! They target new startups to ensnare them with contracts and threaten you if you attempt to exit. They should be reported for fraudulent practices, misleading hardworking individuals into signing contracts where all their deceptions are hidden in fine print. The sales presentation was rushed and did not cover anything thoroughly. After spending thousands, you're still trapped due to outrageous cancellation policies.

1
Date of experience: Feb 25, 2025
Frustratingly Unresponsive Platform

Accessing the account is incredibly slow and it crashes when trying to view prescriptions. The site is completely ineffective!

1
Date of experience: Dec 08, 2024
Emily Foster
Con Artists in Disguise

This company is a group of con artists, just like the others have described. After a two-year contract with no business generated, we received a bill for £2880 due to an auto-renewal clause buried in the contract. At no point did they inform us about the cancellation deadline. It's utterly chaotic and unacceptable.

1
Date of experience: Nov 19, 2024
taupinette7520
Beware of 1-Star Reviews

Take heed of the 1-star reviews; they reflect my experience. They claimed to collaborate with a local hospital and promised to promote our services. Over two years, we received zero leads, and no one at the hospital has seen any advertisement for us. Now, we are faced with an invoice for another two years due to an auto-renewal clause that requires cancellation 18 months in advance. We’ve been pursued by debt collectors for an amount exceeding 4k for absolutely nothing. This has been damaging for our small business. Seeing so many similar experiences is shocking, and I can't believe they are allowed to operate this way.

1
Date of experience: Nov 01, 2024
Jayda
Avoid at All Costs

Trapped in a rolling contract that demands 18 months' notice to terminate. None of this was made clear when we signed up. We were pressured to commit on the spot two years ago, and now we are stuck for another two years. They are difficult to deal with and unhelpful. As a small business, we feel completely exploited. It's very costly—stay away at all costs.

1
Date of experience: Oct 08, 2024
Nolantest_YTB
Fraudulent Practices Confirmed

This service is a total fraud, just like others have stated. We were assured that the advertising spot was ours once paid until we no longer needed it. Now, we've received an invoice for over £3k, and it's too late to opt out. If we want to cancel next time, it must be done within 18 months and via recorded mail. Avoid at all costs; anyone else dealing with these fraudsters should reach out.

1
Date of experience: Aug 07, 2024
Bert
Avoid This Company

This company operates in a highly unprofessional and deceptive manner. They prey on small startups eager to grow their business, setting up meetings to discuss opportunities. However, when you request time to think it over, they pressure you to decide immediately or risk losing the chance. A representative visited and promised visibility for our advertising, yet when I checked, it was poorly placed and not noticeable. I urge all businesses to steer clear of such fraudulent companies and avoid their calls. I've learned my lesson the hard way.

1
Date of experience: Aug 01, 2024
Kimberly
DO NOT ENGAGE - SCAM ALERT!

DO NOT ENGAGE - SCAM ALERT! They have taken over £3000 of my hard-earned money. It's impossible to reach their team, and they ignore my emails. I've received no business from them, and I doubt the advertisement even exists. This company lacks morals and falsely claims to be affiliated with a health service! They are deceptive; stay far away.

1
Date of experience: Apr 30, 2024

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Business Details

  • We have been working with hospitals and medical practises for over 20 years. Whilst our products have evolved with technology and time, our love for our clients and our host facilities has not wavered. We are proud of the work we do for our NHS and private medical facilities partners.

  • email info@patientservicesuk.co.uk
  • call 01253532424
  • language https://www.patientservicesuk.co.uk

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