pavers.co.uk

4.6
4.6 Based on 1.3K reviews

Founded by Catherine Paver with a £200 bank loan, we’ve been proudly putting comfort and style at the heart of everything we do for over 50 years. What began as a passion for well-fitting, stylish shoes has grown into a trusted family business with over 1...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.6

/
5

1.3K Reviews

5 Star
82%
4 Star
7%
3 Star
4%
2 Star
2%
1 Star
6%

Filtered Reviews

Filter Reviews

Review Time

Juniper M.
Fantastic Assistance

The lady who helped with my refund and purchase was lovely, extremely helpful, and friendly.

5
Date of experience: Nov 27, 2025
Valarie Johnson
Helpful and Knowledgeable Staff

Every staff member I interacted with provided great advice on caring for boots. The lady at the till (sorry, I can't remember your name) found me an additional insole and explained the differences between the products. Everyone was so friendly, making the in-store shopping experience a refreshing change. All positive feelings. Thank you all!

5
Date of experience: Nov 27, 2025
Saul Taylor
Outstanding Assistance

The gentleman who assisted me was incredibly helpful. I have an unusual shoe size, and he went above and beyond to find something I liked that fit well, which is remarkable since I often leave other shops empty-handed.

5
Date of experience: Nov 27, 2025
Loraine Patterson
Delayed Order

I placed my order on 19/11, and a week later, they still haven’t arrived in store for me to collect.

1
Date of experience: Nov 26, 2025
Christopher  King
The staff were very helpfull

The staff were very helpfull, even going out of their way to find the boots I required. ( the ones I wanted only one was on display in window)

5
Date of experience: Nov 26, 2025
Ken Brittan
I poped in just to look.

I poped in just to look at the slip on range. The Ladies at the Poole Quay store were very helpful and cheerful. Between us we sorted out a very comfortable pair of trainers and I left the store a very happy customer.

5
Date of experience: Nov 26, 2025
customer
Only giving 3 stars as it came and…

Only giving 3 stars as it came and delivered when I was at work at was put in a secure place but wish it wasn't good where left as the bag got wet. Also they could of but a card threw saying about it x

3
Date of experience: Nov 26, 2025
Penny Shand
Parcel sitting at Depot for more than…

Parcel sitting at Depot for more than 24 hours. Still not delivered. No updates available for more than 24 hours. Sitting waiting to be delivered. Out for delivery after arriving already, but nobody delivered it to my house yet. Local delivery driver still not delivered, after several days waiting.....

1
Date of experience: Nov 26, 2025
Mr GILBANK
Sales person quite helpfull encouraging…

Sales person quite helpfull encouraging me to try sevral pairs on. this final pair fits well and satisfies me very well.

5
Date of experience: Nov 26, 2025
Good customer service

5
Date of experience: Nov 26, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Founded by Catherine Paver with a £200 bank loan, we’ve been proudly putting comfort and style at the heart of everything we do for over 50 years. What began as a passion for well-fitting, stylish shoes has grown into a trusted family business with over 130 stores across the UK and a thriving online community.
    At Pavers, we design footwear that helps you look and feel your best, wherever your feet take you. From timeless classics to everyday essentials, each pair is made with clever built-in comfort features like memory foam insoles, arch support, cushioned soles, and flexible materials. With wide fittings and an extensive range of sizes available, there’s something for every foot, every day.
    We’re also proud to be a certified carbon-neutral company. We’re committed to reducing our environmental impact and giving back through the Pavers Foundation, which has donated over £2 million to charities and community projects close to our hearts.
    We live and breathe Feel Great Footwear - shoes that bring together comfort, style, and thoughtful design, so every step feels just right.See more

  • email helpdesk@pavers.co.uk
  • call 08448440809
  • language https://www.pavers.co.uk

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More