pavers.co.uk

4.6
4.6 Based on 1.3K reviews

Founded by Catherine Paver with a £200 bank loan, we’ve been proudly putting comfort and style at the heart of everything we do for over 50 years. What began as a passion for well-fitting, stylish shoes has grown into a trusted family business with over 1...

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Average Rating

4.6

/
5

1.3K Reviews

5 Star
82%
4 Star
7%
3 Star
4%
2 Star
2%
1 Star
6%

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Review Time

Michele Barnes
Order Delayed with No Updates

It's been over a week, and my order is still not ready for pickup. There's been no communication regarding the delay. I'm confident the shoes will be excellent once I receive them. Please keep me updated to help improve my mood!

1
Date of experience: Nov 30, 2025
Ronnie Coleman
Great Black Friday Experience

Thank you to Ann for being so helpful and to the other staff members who worked hard during a busy Black Friday shift. It was hectic, but everyone was smiling, and there were great offers, making for happy customers!

5
Date of experience: Nov 28, 2025
Benjamin
Great Selection of Footwear

I loved the variety of footwear available in this store, and the staff were very helpful and friendly.

5
Date of experience: Nov 28, 2025
Josephine
Excellent Service Experience

I visited the store in Longacres, Bybrook, Ashford in Kent, and was served by a very pleasant and cheerful representative. She provided great advice on the best shoe types for someone with a high instep like mine. I can't fault the service she provided.

5
Date of experience: Nov 28, 2025
Lily
Warm Welcome and Excellent Service

Moira greeted us warmly and provided outstanding service without any pressure. The excellent selection of footwear was well displayed, offering a variety of choices. We enjoyed browsing the clearance section and ended up purchasing one pair of shoes and two different styles of boots that were surprisingly discounted for Black Friday. Moira offered advice on weatherproofing spray and remained friendly and helpful to all customers despite being the only staff member on the floor.

5
Date of experience: Nov 28, 2025
Megan A.
Exceptional Service from Wyn

I visited early in the morning seeking boots for my mum's funeral. Wyn was outstanding as always. He was helpful, friendly, and sympathetic, providing just the right amount of support. His service makes me want to return time and again. What a true gem he is. Thank you!

5
Date of experience: Nov 28, 2025
Orville Hughes
Incredible massage belt that exceeded my expectations!

I purchased a massage belt and within moments of using it, I was thoroughly impressed! The product functions exceptionally well, and the overall experience was enhanced by the excellent support from the team. Outstanding service - I highly recommend it!

5
Date of experience: Nov 27, 2025
Gwendoline Fisher
Disappointed with Boots

I bought ankle boots, but they were too tight. The design causes the side zips to rub against my ankle, which is not good.

2
Date of experience: Nov 27, 2025
Theodore
Waiting for Delivery

I am still waiting for my delivery, which was dispatched over a week ago.

1
Date of experience: Nov 27, 2025
Juniper M.
Fantastic Assistance

The lady who helped with my refund and purchase was lovely, extremely helpful, and friendly.

5
Date of experience: Nov 27, 2025

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Business Details

  • Founded by Catherine Paver with a £200 bank loan, we’ve been proudly putting comfort and style at the heart of everything we do for over 50 years. What began as a passion for well-fitting, stylish shoes has grown into a trusted family business with over 130 stores across the UK and a thriving online community.
    At Pavers, we design footwear that helps you look and feel your best, wherever your feet take you. From timeless classics to everyday essentials, each pair is made with clever built-in comfort features like memory foam insoles, arch support, cushioned soles, and flexible materials. With wide fittings and an extensive range of sizes available, there’s something for every foot, every day.
    We’re also proud to be a certified carbon-neutral company. We’re committed to reducing our environmental impact and giving back through the Pavers Foundation, which has donated over £2 million to charities and community projects close to our hearts.
    We live and breathe Feel Great Footwear - shoes that bring together comfort, style, and thoughtful design, so every step feels just right.See more

  • email helpdesk@pavers.co.uk
  • call 08448440809
  • language https://www.pavers.co.uk

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