pavers.co.uk

4.6
4.6 Based on 1.3K reviews

Founded by Catherine Paver with a £200 bank loan, we’ve been proudly putting comfort and style at the heart of everything we do for over 50 years. What began as a passion for well-fitting, stylish shoes has grown into a trusted family business with over 1...

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Average Rating

4.6

/
5

1.3K Reviews

5 Star
82%
4 Star
7%
3 Star
4%
2 Star
2%
1 Star
6%

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Review Time

Exceptional service and perfect footwear choice

Finding stylish and comfortable shoes can be challenging due to ongoing foot issues, so I take my time to ensure I make the right decision. The representative at the local branch was not only empathetic but also highly knowledgeable, providing invaluable assistance in selecting the perfect pair. It was a nice touch that my dog received a treat during the visit as well! The boots I purchased fit all my needs: they have a flat heel, a wide fit, and a convenient zip opening. I was also grateful to learn about the waterproofing option, which will definitely make maintenance easier.

5
Date of experience: Dec 06, 2025
Exceptional Assistance in Finding the Perfect Size

I reached out to a representative as I was struggling to locate the correct size for a pair of slippers I intended to buy for my husband. The staff member was incredibly helpful, warm, and courteous. She quickly located the size I was looking for, making the entire shopping experience delightful.

5
Date of experience: Dec 05, 2025
Godfrey Anderson
Great experience with my recent shoe order

I absolutely love the shoes! I've purchased from the company multiple times without any issues. My latest order took a little longer to arrive since they had to locate a store with the shoes, but they are beautiful and very comfortable. It was definitely worth the wait. Thank you to the team! 👍

5
Date of experience: Dec 03, 2025
Arabella Smith
Great experience with my recent order during the Black Friday sale

I purchased some slip-on shoes during the Black Friday sale at a significant discount. The entire ordering process was seamless. The online ordering was straightforward, and I received an email from the delivery service shortly after placing my order, notifying me that they were expecting the parcel. I ordered on a Thursday morning and received them just two days later with standard delivery. Very impressed and would definitely order again from the seller.

5
Date of experience: Dec 03, 2025
Bridger Scott
Purchased stylish ankle boots and trainers, both incredibly comfortable!

I bought the stylish ankle boots and the floral trainers. Both are exceptionally comfortable and look fantastic. The platform is user-friendly and provides great delivery updates. Everything was well packaged.
The service was excellent from beginning to end. The sale prices are very budget-friendly.

5
Date of experience: Dec 03, 2025
Courtney P.
Smooth and Convenient Online Ordering

I placed my order online, which was fast and straightforward. I opted for delivery to a nearby store, allowing me to pick it up at a time that suited me. The in-store staff were welcoming and supportive. Overall, it was an excellent experience.

5
Date of experience: Dec 02, 2025
Jamie Johnson
Visit to the store at Hornsea Garden Centre

During my visit to the store at Hornsea Garden Centre, I encountered a staff member organizing shelves. I requested assistance from her, and she reached out to a colleague for help. However, I overheard her instructing the colleague in a rather harsh tone, demanding immediate attention. I found this treatment to be unnecessary and rather demeaning. I apologized to the assisting staff member, who was very helpful, but it was disheartening to see how the situation affected her. I believe the manageress should be addressed about her approach.

4
Date of experience: Dec 02, 2025
Sharon Leather
Great customer service from Lorraine at the Blackbrooks Pavers branch. I explained that l was going

Great customer service from Lorraine at the Blackbrooks Pavers branch. I explained that l was going for an operation and what l needed. Lorraine spent at least half an hour with me, nothing was too much trouble. Lorraine listened to what l required and l knew what l wanted....!!! Lorraine then went out the back and found me exactly what l wanted. I cannot praise her enough, she was amazing, patient and kind Thank you

5
Date of experience: Dec 01, 2025
Lyndsay S.
First Experience with Online Shopping Was Great

I had not shopped online with this seller before, but the platform offers a straightforward ordering and payment process along with email notifications about dispatch dates. I purchased two pairs of felt clog mules as Christmas presents, and they are of excellent quality and reasonably priced. The delivery was also very prompt.

5
Date of experience: Nov 30, 2025
Lilibeth Scott
Excellent Assistance with Boot Selection

I inquired at the store about green shade boots I had spotted online, and the staff were incredibly helpful in trying to source them for me. Ultimately, I opted for a fantastic pair of leather boots. I also purchased a size 10 pair of slippers for my husband, and the shop assistant went above and beyond to find a size 9. I couldn't have asked for better service in that store. I would give it a perfect rating.

5
Date of experience: Nov 30, 2025

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Business Details

  • Founded by Catherine Paver with a £200 bank loan, we’ve been proudly putting comfort and style at the heart of everything we do for over 50 years. What began as a passion for well-fitting, stylish shoes has grown into a trusted family business with over 130 stores across the UK and a thriving online community.
    At Pavers, we design footwear that helps you look and feel your best, wherever your feet take you. From timeless classics to everyday essentials, each pair is made with clever built-in comfort features like memory foam insoles, arch support, cushioned soles, and flexible materials. With wide fittings and an extensive range of sizes available, there’s something for every foot, every day.
    We’re also proud to be a certified carbon-neutral company. We’re committed to reducing our environmental impact and giving back through the Pavers Foundation, which has donated over £2 million to charities and community projects close to our hearts.
    We live and breathe Feel Great Footwear - shoes that bring together comfort, style, and thoughtful design, so every step feels just right.See more

  • email helpdesk@pavers.co.uk
  • call 08448440809
  • language https://www.pavers.co.uk

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