Review Time
Visited the Hornsea garden centre store Sunday 23/11/25 and the two ladies who "assisted" us were extremely snooty and rude. They had an incorrect label on a pair of boots, so my mum was overcharged, when she politely pointed this out, they were insisting that, even though the label stated a lower price, the system is not wrong, so that is the correct price. No apology, no kindness. My Mum left it but I feel so disappointed in how they spoke and behaved towards my mum. She spent £94 in there yesterday and is a regular, yet this incident has made it so she will not visit again.
Awful delivery service , keep sending me from pillar to post , Evri blamed Pavers, Pavers blamed Evri , Evri comes to my house at least 3 times a week but still can’t get these boots to me ! Pavers phone assistant was condescending and patronising , kept telling me I got my own address and post code wrong , cut me short every time I tried to explain that it’s not delivered and that my order confirmation email had exactly the right address on it Won’t be recommending or buy from them again and hope I receive my refund soon as per requested Narisa Prince
You always gain a welcome from the staff, but then they leave you alone once you tell them you know exactly what you are looking for. You do not get pestered like in other stores. You always seem to have the shoes I went to look for also. Plus the odd bargain!
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Founded by Catherine Paver with a £200 bank loan, we’ve been proudly putting comfort and style at the heart of everything we do for over 50 years. What began as a passion for well-fitting, stylish shoes has grown into a trusted family business with over 130 stores across the UK and a thriving online community.
At Pavers, we design footwear that helps you look and feel your best, wherever your feet take you. From timeless classics to everyday essentials, each pair is made with clever built-in comfort features like memory foam insoles, arch support, cushioned soles, and flexible materials. With wide fittings and an extensive range of sizes available, there’s something for every foot, every day.
We’re also proud to be a certified carbon-neutral company. We’re committed to reducing our environmental impact and giving back through the Pavers Foundation, which has donated over £2 million to charities and community projects close to our hearts.
We live and breathe Feel Great Footwear - shoes that bring together comfort, style, and thoughtful design, so every step feels just right.See more
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