pebblebee.com

2.4
2.4 Based on 94 reviews

Pebblebee creates smart, sustainable tracking solutions designed to help you stay connected to what matters most. Our rechargeable devices work with Apple Find My and Google Find Hub networks or the Pebblebee network, giving you peace of mind whether you'...

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Average Rating

2.4

/
5

94 Reviews

5 Star
24%
4 Star
7%
3 Star
5%
2 Star
6%
1 Star
56%

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Mike
Deceitful sales on the website.

Deceitful sales on the website.The prices are in CHF but they ship from an EU country and Swiss customs charge the processing fee. Pebblebee refused to reimburse it.I find it very misleading that they show prices in CHF, looking like a locally-integrated business, but then don't take care of handling the customs.

1
Date of experience: Sep 19, 2025
Lee J
Clips Break Far to Easily

Ordered my 3 x Pebblebee clips pre released to the UK before they had a European base. Spent a small fortune getting them here via postage as truly believed the hype. Unfortunately they aren't anywhere near as good as the Apple equivalent with regards to tracking and furthermore, the clips have all failed and broken in the same place within the year. All three clips linked to a single key / tiny bunch and used as expected. Pebblebee kindly replaced one under warranty with a 5 USD fee unfortunately it's not looking hopeful that my extra 2x clips will be replaced. There is no market online for a case to continue use of this device so once it's broken you can't physically clip it to anything. Please think carefully if this is important to you as it is to me - I bought due to a toddlers obsession with putting keys on a bin.

1
Date of experience: Sep 10, 2025
Terrible

Package was delivered to a access point 20 minutes away from me, despite them not attempting to deliver my parcel and subsequently requesting redelivery this was ignored.It is now over a week that my parcel should have been delivered, support@pebblebee haven't helped either redeliver my package or refund me.Terrible service.

1
Date of experience: Sep 10, 2025
Nils Köhler
You need it but it dosent work

I was out did not find my keys but lucky me I have tracker on it! that did not work! I have 3 tracker and 2 of them dosent work anymore after around half a year. I already tryed chaging, restet and some other thinks I read on reddit but its still not working. im completly angry on myself for buying trash that cost me 130€. btw i found my keys they where found by some kids.

1
Date of experience: Aug 29, 2025
Alex
Let me down in time of need.

Let me down in time of need.Updated firmware rendered the whole product useless.If you need to update firmware to locate the product but you can't find the product then the product is rendered useless.

1
Date of experience: Aug 16, 2025
Markus Saukko
The tracking tag saved my trip!

I traveled from Finland to South Africa, and when I arrived at Johannesburg Airport my suitcase never came on the carousel. There was, however, a very similar-looking suitcase still going around. With Google’s Find My Device I saw that my own suitcase was already outside the airport heading downtown. Thanks to the tracker, the staff quickly resolved the mix-up, and within 1.5 hours my suitcase was returned. I even made it just in time for my bus. Without the tracking tag, this would have been a stressful and much longer process.

5
Date of experience: Aug 03, 2025
Frida Cooper
Scammers and faulty device l-no support - no refund

I bought 3 clips one month ago.Before buying I confirmed that is it a 2 way finder and they confirmed on Fb yes you can buzz your fone through clip.I have sent them videos, that after connecting, and giving permission it's not compatible note 20.. And now they have dissappeared because they don't want refund.First they missell the product, then only 1 support email in 3 weeks and now total dissappearance.Stay away from PB. IT'S NOT A 2 WAY FINDER.Rep to PB response: I recd 1st response from PB on 09 and second today. On both I did/answered what you asked and sent you the screenshots and the videos.Your last email was that have I put the volume up? The clip is dropping connection to the pebblebee app. that's the problem which needs to be fixed.

1
Date of experience: Jul 25, 2025
Howard Anderson
Scammers and faulty device l-no support - no refund

I bought 3 clips one month ago.Before buying I confirmed that is it a 2 way finder and they confirmed on Fb yes you can buzz your fone through clip.I have sent them videos, that after connecting, and giving permission it's not compatible note 20.. And now they have dissappeared because they don't want refund.First they missell the product, then only 1 support email in 3 weeks and now total dissappearance.Stay away from PB. IT'S NOT A 2 WAY FINDER.Rep to PB response: I recd 1st response from PB on 09 and second today. On both I did/answered what you asked and sent you the screenshots and the videos.Your last email was that have I put the volume up? The clip is dropping connection to the pebblebee app. that's the problem which needs to be fixed.

1
Date of experience: Jul 25, 2025
SMS199617
poor quality products unfortunately.

poor quality products unfortunately.I bought a bunch of trackers, and they fail one ofter the other. The keyring attachment is only glued n, so if you pull on it it will detach from the tracker. Today I took my keys form my pocket and once again, another tracker stayed in my pocket as the glue gave up.Not worth the cost.

1
Date of experience: Jul 17, 2025
KL88
poor quality products unfortunately.

poor quality products unfortunately.I bought a bunch of trackers, and they fail one ofter the other. The keyring attachment is only glued n, so if you pull on it it will detach from the tracker. Today I took my keys form my pocket and once again, another tracker stayed in my pocket as the glue gave up.Not worth the cost.

1
Date of experience: Jul 17, 2025

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Business Details

  • Pebblebee creates smart, sustainable tracking solutions designed to help you stay connected to what matters most. Our rechargeable devices work with Apple Find My and Google Find Hub networks or the Pebblebee network, giving you peace of mind whether you're tracking keys, wallets, bags or pets. We combine sleek hardware with powerful features to deliver more than just item recovery - we offer real protection and emotional reassurance. Based in the U.S., our team is committed to transparency, continuous improvement, and world-class customer support.See more

  • email support@pebblebee.com
  • language https://www.pebblebee.com

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