Review Time
I have placed 3 orders two for a a pack of 4 Pebblebee clip and another for the tag for Android. One order I cancelled last year because it was over 6 months on backorder. I was refunded but this did not include shipping and it was substantial I live in the U.K. I placed another order in April this year and another 2nd of June after getting messages product is ready to ship. I will be going away for a long time with two autistic children one non verbal and 3 years old but still nothing with no idea when they will arrive. In hindsight I should have just bought a Chippolo or Tile that I will most likely have to do anyway and feel scammed would definitely not recommend unless you do not care what year it arrives and not bothered about using it any time soon.
I have placed 3 orders two for a a pack of 4 Pebblebee clip and another for the tag for Android. One order I cancelled last year because it was over 6 months on backorder. I was refunded but this did not include shipping and it was substantial I live in the U.K. I placed another order in April this year and another 2nd of June after getting messages product is ready to ship. I will be going away for a long time with two autistic children one non verbal and 3 years old but still nothing with no idea when they will arrive. In hindsight I should have just bought a Chippolo or Tile that I will most likely have to do anyway and feel scammed would definitely not recommend unless you do not care what year it arrives and not bothered about using it any time soon.
While I like the concept, I was looking forward to charging and trying this product. Unfortunately, the card came with a charging cable that couldn't be hooked up to a USB port. Instead, the other end was a USB-C cable. When I tried to call Pebblebee there was no number. Customer service is only via email or chat. Both are slow and ineffective. Their response was to go out and buy a converter cable. They also said they can't (won't?) talk to customers. I would recommend that everyone avoid this product like the plague. It doesn't have much of a range, it is bulky, they don't give you the correct charging cables and there is absolutely NO customer service. Get Apple AirTags instead. They work better and have a much, much longer range.
While I like the concept, I was looking forward to charging and trying this product. Unfortunately, the card came with a charging cable that couldn't be hooked up to a USB port. Instead, the other end was a USB-C cable. When I tried to call Pebblebee there was no number. Customer service is only via email or chat. Both are slow and ineffective. Their response was to go out and buy a converter cable. They also said they can't (won't?) talk to customers. I would recommend that everyone avoid this product like the plague. It doesn't have much of a range, it is bulky, they don't give you the correct charging cables and there is absolutely NO customer service. Get Apple AirTags instead. They work better and have a much, much longer range.
Products have the same name and look identical but there are different products for Apple and Android (Find My Device). Purchased the wrong one due to website being unclear. Refund did not include shipping which was significant given I live in Australia. Without Android Find My Device, the Pebblebee App is pretty useless.
Products have the same name and look identical but there are different products for Apple and Android (Find My Device). Purchased the wrong one due to website being unclear. Refund did not include shipping which was significant given I live in Australia. Without Android Find My Device, the Pebblebee App is pretty useless.
I purchased a pebblebee clip to help my elderly mother locate her phone when she leaves it unattended. The website promised this functionality but it simply doesn’t work well, if at all, even after taking the time to have a frustrating exchange with their customer support. Adding insult to injury, the company requires users to send back the device at their own expense AND they deduct a 20% restocking fee for any returns. Do not buy this product if you plan to use it as a phone locator.
I purchased a pebblebee clip to help my elderly mother locate her phone when she leaves it unattended. The website promised this functionality but it simply doesn’t work well, if at all, even after taking the time to have a frustrating exchange with their customer support. Adding insult to injury, the company requires users to send back the device at their own expense AND they deduct a 20% restocking fee for any returns. Do not buy this product if you plan to use it as a phone locator.
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Pebblebee creates smart, sustainable tracking solutions designed to help you stay connected to what matters most. Our rechargeable devices work with Apple Find My and Google Find Hub networks or the Pebblebee network, giving you peace of mind whether you're tracking keys, wallets, bags or pets. We combine sleek hardware with powerful features to deliver more than just item recovery - we offer real protection and emotional reassurance. Based in the U.S., our team is committed to transparency, continuous improvement, and world-class customer support.See more
