Review Time
BEEN ON THE APP TO GET CLIENTS, HAVEN'T Got ANY CLIENTS BLOCKED MY ACCOUNT FOR NO REASON WITHOUT ANY UPDATED OF WHY IT HAS BEEN BLOCKED ALSO QUESTIONING ME FOR NO REASON WHEN THERE IS NO PROOF THERE. MONEY-MAKING APP PLEASE DO NOT USE IT OR INVEST MONEY IN IT WASTE OF TIME ALSO. ANYONE CAN FILE A COMPLAIN FOR NO REASON AND THEYLL ASSUME ITS TRUE WITHOUT CHECKING THE FACTS OR ANYTHING . HORRIBLE APP
DO NOT USE PETBACKER DO NOT CARE:Put our cats in a "verified" and "vetted" home, the backer is nice but she had on her profile cats could go anywhere in the property and that they would only have 5 animals in total on the premise. We found out she actually had 8 in the end and all the cats where locked in one small room.Our cat didn't get on with these... Obviously being a cat and we want to pull our cats and money from this job. I sent an urgent message to petbacker over 24 hours ago and the promised 24 hours response and still nothing. If your pets get abused under petbacker they won't care, they won't communicate and they won't refund avoid like the plague your pets are better off in a battery kennel. Makes me such that this is legal.Worst company ever.NOTE TO ANY INVESTORS PART OF THIS VENTURE: WHAT WHERE YOU THINKING?
I do quite like petbackre but when you say the wrong thing name number on postcode of full address they block you and they are blocking me from getting work I do ask my clients just to give me your postcode please if you give your name and number so for instance they will block you even if a text message you so please give me your postcode only please and I'll block you do not give me your name and number they block you are losing me work I'm pissed off change your f****** happy w****** and I swear to God I will not f****** work for you again...blokc me again just because I tod a. Clinical please do give me uou full address because they will block you !!!!!!!!!!Iam going to have serious issues with petbackr.
Dear pet lover who are looking for a pet sitter at Petbacker, please be aware of this lady pet sitter Ms Vicki Mah. She has abused a few of the customer dogs at Parkvilla Puchong Townhouse and also let all of the customer dogs to poop and pee at the playground area at Parkvilla. Perhaps you can investigate and ask the neighbors here at Parkvilla on how she hit the golden retriever, name Duffy boy which belongs to a customer called Ms June Chin. We have lodged the report to DVS and SPCA about this crazy lady and irresponsible pet sitter at Puchong. Update: Petbacker have seen the pictures and videos but they do not want to do anything yet as they said they this case is still under pending for investigations. To the customer Ms June Chin, I hope Ms Vicki Mah and Petbacker will compensate you back for the injury caused to your Duffy boy. The tenants and residents will continue to monitor this reckless pet sitter who her self need help.
Useless and incompetent people behind the app.I had to pay jus to meet the sitter and then my plans changed so I cancelled. The sitter never got the cancellation and without her confirmation I could not get a refund. There is no customer service. I have written for weeks and no reply.
The pet groomer had access to my phone number. He didn’t have a clue of how to groom and damaged the cat fur and hurt my cat. I sent a complaint and the guy started sending me threats , all kind of threats. Being afraid of my own safety I sent the screenshots to PetBacker unfortunately they didn’t seem to care and only asked for the money****Update: PetBacker has followed up closely, took actions, supported me in submitting a police report and sent treats to my pets as an apology for the terrible experience. Also processed a refund and gave me some discounts for future services.
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