petbacker.com

3.8
3.8 Based on 124 reviews

Book 5 star sitters and dog walkers from app with reviews near you for home dog boarding, house sitting, grooming or doggy day care, 30% cheaper than hotel...

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Average Rating

3.8

/
5

124 Reviews

5 Star
65%
4 Star
7%
3 Star
1%
2 Star
1%
1 Star
27%

Filtered Reviews

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Review Time

Edgar Chacon
Great experience.

5
Date of experience: Aug 15, 2025
Horrible people it’s been 2 weeks no payment

Horrible people it’s been 2 weeks no money yet for providing my services of pet sitting and I keep hearing oh we have to wait to hear back from finance regarding sending my money to my PayPal account and that they have to wait to hear from management and don’t say anything for days and won’t send my money and I haven’t been able to get my cats more litter or pay my other bills and it’ll almost be 3 weeks of still no money. Very evil people and don’t care to give people their money and I even explained multiple times that the owner hasn’t responded since Two months ago and that they won’t respond and they insist on waiting to hear from the owner when they know the owner hasn’t said anything since June 10 2025,its now August 14th. They still don’t respond and won’t give me my money I earned which is 809.01 and then they’ll probably delay my last payment as well which is wrong. I definitely won’t use it again after this and I’ll pay to sign up on rover instead

1
Date of experience: Aug 14, 2025
Etnil Salim
Good one

I have no issues with the app, works great… there are many pet sitters in my region, which is crucial for a reliable XP with the service. Much better than leaving your pet at a pet hotel

4
Date of experience: Aug 11, 2025
Jacques Choo
Nice app

The app is user friendly. Customer service also respond very fast.

5
Date of experience: Aug 08, 2025
Isla Barbosa
Really good

5
Date of experience: Jul 30, 2025
Florence Wright
The app works really great

The app works really great, it's safe and I'm glad to be a part of their community. The only thing that I'd like to see improved is the quotes system, because for some jobs, like day care, it would br great if I could know how much time I will be providing the service and ajust the price accordingly! Other than that, I'm really happy with it!

5
Date of experience: Jul 28, 2025
Gitte
Innovative

Great idea, and even better realisation. I like it

5
Date of experience: Jul 25, 2025
Shawn Adams
Fast and details

Fast response with details. Thanks a lot from Khasuli and Rocky

5
Date of experience: Jul 24, 2025
Melvin Kelly
good customer service team

Really good customer service team with quick response explaining everything in full detail helping you understand your concern, making you feel at ease, strongly recommend them if you have any questions/ queries:)

5
Date of experience: Jul 24, 2025
Betty S.
I have entered wrong bank details so my…

I have entered wrong bank details so my payment was not processed to my my account.then i contacted to service centre and told them my problem , they have understood the problem and supported me in every way and gaves me my payment back , I just want to say the service was really good

5
Date of experience: Jul 17, 2025

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Business Details

  • Book 5 star sitters and dog walkers from app with reviews near you for home dog boarding, house sitting, grooming or doggy day care, 30% cheaper than hotel

  • language https://petbacker.com

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