Name: petbacker.com
Telephone: 000000000
Rating: 3.8

Kasi Guest

3 months ago

Great

Very kind and responsive

Date of experience: Dec 10, 2025

Sanoop Np Guest

3 months ago

5 starts for the customer support

5 stars for the customer support! Even on a Sunday! Keep it up.

Date of experience: Dec 07, 2025

Mary Guest

3 months ago

I hesitated to give my email

I hesitated to give my email. I have been spammed crazily since and I cannot unsubscribe. I deleted my account after one week. Great idea but it didn't work for me and I didn't use it after. It was just for once.

Date of experience: Nov 25, 2025

Zerzick Zickyzix Guest

3 months ago

Great app for pet parents and pet…

Great app for pet parents and pet sitters.and customer support solved any problems quickly.

Date of experience: Nov 12, 2025

Kyoya Hidari Guest

4 months ago

customer service team responds quickly…

customer service team responds quickly and is friendly.especially thanks to mam jenny your great and easy to approachable

Date of experience: Nov 06, 2025

Melania Oncea Guest

4 months ago

Customer support is very responsive and…

Customer support is very responsive and efficient at solving requests.The app is a bit difficult to figure out in the beginning but the notifications help a bit in guiding the user.As a pet sitter/pet walker, the percentage retained is a bit steep, most of the times equal to 25% of the price paid by the pet owner.

Date of experience: Oct 31, 2025

Ilias Kyriakopoulos Guest

4 months ago

Throughout all difficulties and…

Throughout all difficulties and emergencies, they always helped me and that made me be one me of the best Petbackers in the app:))

Date of experience: Oct 30, 2025

Liz Botha Guest

4 months ago

Thanks Jenny

Jenny from customer support is my favourite support agent. She's always friendly and has always resolved my problem (all the agents have been great and have assisted me, but Jenny has something a little extra that can be felt through the words typed). Thanks Jenny for making my world a little brighter ✨️