Name: petgeneticslab.co.uk
Telephone: 000000000
Rating: 4.0

Eluchna Guest

They confused samples which I sent for two of my dogs. They perform wrong test for one of my dog. I

They confused samples which I sent for two of my dogs. They perform wrong test for one of my dog. I have emailed them by communication with them is difficult. I haven't receive any reply yet to my query to perform a correct test as they might have still DNA sample. It was very important test for my dog and it is unacceptable they made such a mistake and they don't respond to my emails

Date of experience: Apr 17, 2026

Sharon Phillips Guest

5 days ago

A-Locus test

Great service and fast delivery. Would highly recommend for any testing 👌

Date of experience: Apr 17, 2026

Eluchna Guest

6 days ago

They did completely different test for my dog than I asked them to do

They confused samples which I sent for two of my dogs. They perform wrong test for one of my dog. I have emailed them by communication with them is difficult. I haven't receive any reply yet to my query to perform a correct test as they might have still DNA sample. It was very important test for my dog and it is unacceptable they made such a mistake and they don't respond to my emails

Date of experience: Apr 16, 2026

Joanne Gosling Guest

6 days ago

excellent service

Date of experience: Apr 16, 2026

Shannon Roberts Guest

6 days ago

Results back within a week

Delivery came a little later than expected, so would highly recommend tracked! However was extremely easy to do and we had the results back within a week! Fantastic service, will definitely be using again

Date of experience: Apr 16, 2026

Julia Allinson Guest

6 days ago

Absolutely fantastic service I highly…

Absolutely fantastic service I highly recommend and a quick turn around for results

Date of experience: Apr 16, 2026

Brian Kelman Guest

1 week ago

Dog health tests

Very fast with results i use pet genetics all the time first class A+++

Date of experience: Apr 10, 2026

Anne Tay Guest

2 weeks ago

I orderd a comprehensive colour test…

I orderd a comprehensive colour test for my dog, it came in a box with no information of what i was to do with it. Nore did i know it had to be registerd on my online account.and so I swobed my dog with the help of a friend and returned it back on special delivery. Am aso dyslexic and need help from people...They now sent me an email a few days ago asking me to register the swob on the online account. when I don't have the information as the swob is now with them. It says response time is one working day and yet i have been emailing every day for 4 days now. I have tried to phone and email multiple times explaining everything on 2 different email address about what has happend without any response what so ever...also online account will not register without the registration number....very frustrating...poor service i would like a refund please