Name: petgevity.co.uk
Telephone: 000000000
Rating: 4.5

Lisa Brown Guest

The lady that I spoke to was really friendly polite and helpful helping me set up my application for

The lady that I spoke to was really friendly polite and helpful helping me set up my application for pet insurance for our Cocker Spaniel

Date of experience: Feb 23, 2026

Stefaniedza Anne-Marie Russell Guest

1 week ago

Not even a one star... Had my claim since end of November, very early December... Apparently it's sa

Not even a one star... Had my claim since end of November, very early December... Apparently it's sat with the underwriters because the treatment for the condition is over 5k... Been chasing underwriters since Christmas and I'm thousands down and vets have refused treatment till it's sorted. So I'm paying for a policy I can't even use. I call up every week and keep being told, they've chased UW again. Raised a complaint who that department have also chased them and again I'm left with nothing and my pet is suffering... They write on here that someone will be in touch and no one ever is... Just to keep up appearances... Absolutely awful

Date of experience: Feb 18, 2026

Mr Siddall Guest

2 weeks ago

Excellent insurer. We’ve had 2nd claims the last few years. Never been any issue getting our insuran

Excellent insurer. We’ve had 2nd claims the last few years. Never been any issue getting our insurance payout very speedy. Premium has obviously increased as a result of the claims, but it’s still reasonable at the moment. Also very easy to submit the claim.

Date of experience: Feb 10, 2026

Poe Parker Guest

1 month ago

Rachel was exceptionally courteous and knowledgeable...

Rachel was exceptionally courteous and knowledgeable in addressing all my inquiries. I would highly recommend the service to family and friends.

Date of experience: Jan 05, 2026

EC Guest

1 month ago

Switched to a New Insurance Provider

About a year ago, we transitioned our insurance to a new provider after our previous service's premiums unexpectedly doubled, despite no claims. After some research and recommendations, we found this new service to offer excellent value. When we needed to file a claim about 10 months later, their support was incredibly helpful. Our vets were able to communicate directly with the service, making the entire process stress-free and straightforward. I can wholeheartedly recommend this provider.

Date of experience: Jan 04, 2026

ByDaniHD Guest

2 months ago

Not the best use of time...

I was with the service in 2025, but when my renewal price came, it was significantly higher. I then turned to comparison sites where the service appeared for 50% less than my renewal price. After chatting online, they confirmed there was nothing they could do, so I canceled my policy and repurchased the same one from another provider. It felt like a bit of a waste of time; I'm glad I'm with them, but I wonder why they advertise much lower prices for new customers instead of taking care of their loyal ones...

Date of experience: Jan 02, 2026

Wells S. Guest

2 months ago

Great Service

I was late on a payment and contacted them via live chat. They assured me it wasn't a problem, wouldn't add extra fees for the late payment, and wouldn't cancel the direct debit. A very considerate service.