petiteamelie.co.uk

2.5
2.5 Based on 99 reviews

Petite Amélie offers complete baby and children’s bedrooms, transitional beds, infants’ chests of drawers and wardrobes, children’s bed linen, and beautiful wooden toys. Each product is crafted attention to detail and the timeless design ensures it grows ...

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Average Rating

2.5

/
5

99 Reviews

5 Star
32%
4 Star
2%
3 Star
4%
2 Star
4%
1 Star
58%

All Reviews

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Review Time

Alice Cooper
Extremely dissatisfied with the service.

I am extremely dissatisfied with the service. My order status shows it was delivered, but I have yet to receive it. I've emailed twice, sent a message on social media, and called multiple times. This was meant to be a special birthday gift, and now it's ruined. I strongly advise against using this service, especially given the numerous negative reviews. I plan to initiate a chargeback with my bank.

1
Date of experience: Dec 05, 2025
RR88
Extremely dissatisfied

I'm extremely dissatisfied. My order shows as delivered, but it hasn't arrived. I've emailed twice, messaged on social media, and called multiple times. This was supposed to be a special birthday gift, and now it's ruined. I advise everyone to steer clear; there are many negative reviews, and I'm very disappointed with the service. I will be requesting a chargeback through my bank.

1
Date of experience: Dec 03, 2025
Karl Carter
Lack of communication

I ordered a dollhouse and figures, but they haven't been delivered due to an address issue. The items were sent back on November 25th, and I haven't received any notification from the company. I've tried contacting them twice via email and once through their online form, but no response. I'm unsure if the items will be resent or if I'll get a refund. This was meant to be a Christmas gift for my daughter, so resolving this quickly is crucial.

1
Date of experience: Dec 02, 2025
Louxie
Very poor quality kitchen set

The kitchen set is very flimsy and cheap; the door fell off when my one-year-old opened it, and the taps broke off due to the poor quality of the plastic. This is a prime example of low-quality manufacturing.

1
Date of experience: Nov 19, 2025
Melvyn
Regretting my order

I truly regret not reading the reviews before ordering. My toddler got injured because of the unsafe design of the bed. I shared pictures and proof of the injury, but all they offered was a 30% refund! They expected me to keep a bed that harmed my child. This is completely unacceptable!

1
Date of experience: Nov 11, 2025
nessyne
Regretting my order

I truly regret not reading the reviews before ordering. My toddler got injured because of the unsafe design of the bed. I shared pictures and proof of the injury, but all they offered was a 30% refund! They expected me to keep a bed that harmed my child. This is completely unacceptable!

1
Date of experience: Nov 11, 2025
Donald Long
Very poor communication

I purchased a bed two weeks ago and requested to return it the day it arrived. I'm still waiting for a collection date. After reading the reviews here, I will be filing a complaint with my credit card company. I suggest avoiding this seller.

1
Date of experience: Oct 01, 2025
Persis Smith
Very poor communication

I purchased a bed two weeks ago and requested to return it the day it arrived. I'm still waiting for a collection date. After reading the reviews here, I will be filing a complaint with my credit card company. I suggest avoiding this seller.

1
Date of experience: Oct 01, 2025
Canute Howard
Awful, unresponsive customer service

I ordered baby cot sheets eight days ago, and the email confirmed 1-3 business days for delivery. I need them for my baby’s arrival next week, but there's been no shipment update, and my emails go unanswered. Their customer service phone number rings twice before saying no one is available. I've reached out on social media with no response. It seems they also hide negative comments—this has been an awful experience.

1
Date of experience: Sep 21, 2025
Kazuzan87
Awful, unresponsive customer service

I ordered baby cot sheets eight days ago, and the email confirmed 1-3 business days for delivery. I need them for my baby’s arrival next week, but there's been no shipment update, and my emails go unanswered. Their customer service phone number rings twice before saying no one is available. I've reached out on social media with no response. It seems they also hide negative comments—this has been an awful experience.

1
Date of experience: Sep 21, 2025

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Business Details

  • Petite Amélie offers complete baby and children’s bedrooms, transitional beds, infants’ chests of drawers and wardrobes, children’s bed linen, and beautiful wooden toys. Each product is crafted attention to detail and the timeless design ensures it grows with your child and inspires their imagination at every stage.

  • email hello@petiteamelie.co.uk
  • call +442045799285
  • language https://petiteamelie.co.uk

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