petswebshop.com

1.2
1.2 Based on 40 reviews

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Average Rating

1.2

/
5

40 Reviews

5 Star
5%
4 Star
0%
3 Star
0%
2 Star
3%
1 Star
93%

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BEWARE

BEWARE This is the most terrible company please do not get scammed like so many of us. They also Operate as Pets Club. Their actually company name is Fitlooking , Sabiedriba ar ierobezotu atbildibu . I tried to stop my order as soon as I realised and read the reviews of others. Sadly I was unable to. I paid £50 for a dogs bed . No communication from company even though I have tried and tried when bed eventually arrived stuffed in a bin liner it was so shockingly made my 4 year old could do better. No filling , holes in it , not sewn together properly it is only fit for the dustbin. I have kept as evidence as I have taken up with PayPal and hope there will be some compensation or at the very least no one else will be scammed in this way.

1
Date of experience: Aug 05, 2020
Thank you so much for delivering the…

Thank you so much for delivering the pet bed on time....The quality of the bed is just top-notch and is extremely soft. My pet feels super comfortable in his new bed. Above all these, the price charged for the bed was even super affordable.

5
Date of experience: Jul 28, 2020
Lizzie
AVOID!!

Do not order from this company. I ordered a pet bed in early April, queried delivery twice in May. Officially complained to PayPal about non delivery. In the meantime I was delivered a random bathroom cleaner with a euro plug with a label on one side for an address in Holland and a label on the other with my address and pet bed listed. Because they delivered me something, PayPal aren’t interested. Total scam. They do not answer emails. £60 out of pocket.

1
Date of experience: Jul 18, 2020
Winnie Kelly
Do not use this company

I ordered from this company and the dog bed arrived several weeks later than promised. Within two weeks the bed had burst at the seam. I have emailed them several times asking for a replacement or refund and cannot get any response. I would not recommend anyone use this company.

1
Date of experience: Jul 09, 2020
Tracy Harris
Dog bed arrived today

Dog bed arrived today, much to my surprise from being convinced I had been scammed and would never see anything for my money. As with aĺl the other comments, £60 was a lot to pay for such a flimsy product. Pity I didn't see such reviews at the time I placed the order back in April.While waiting, on checking out the company there was no contact or address detail. Only the email address which I emailed to cancel the order requesting a refund twice but as many have mention there was no response.My dog has since died so bed is of no use anyway now. Feeling gutted. From my experience of ordering clothes when it turns out was an email company in China, I am told that customs fees are really heavy when returning goods to their warehouse so not even worth going there with the bed.

1
Date of experience: Jun 30, 2020
Fabienne Howard
And it looks like I have been had too!

And it looks like I have been had too!! Money taken before bed arrived; contacted them & Sophia emailed back assuring me it would arrive. I waited a month & it arrived today; ordered large & my terrier doesn’t even fit in it. In addition to that, the fabric & quality of bed is absolutely rubbish!! I have emailed to ask for an address to send it back but not heard anything; not holding my hopes up at all. I ordered because I saw an ad on Facebook. This SCAM is outrageous & they need to be blocked from advertising. Really gutted as money is so hard to earn. DISGUSTING...DO NOT ORDER FROM THIS COMPANY!!!!

1
Date of experience: Jun 29, 2020
AT12
One star is to much For this company

I am very sorry I have given this company a 1 star it doesn’t even merit that. I purchased a dog bed at the start of April and it has not arrived, they do not answer my emails and I am asking for a refund. I will also now be seeking legal advice. I cannot review the product but the company is a disgrace. DO NOT BUY ANYTHING from this so called company!!!!!!

1
Date of experience: Jun 24, 2020
Rendell Rogers
Warning - never buy from here …

I strongly recommend you do not purchase from this company. I ordered a dog bed in April 2020after numerous emails and having to seek legal advise our order arrived. It was of very poor quality and not in anyway the product we ordered. It was also not the right colour. It was flimsy and described as a cat bed. We have wasted £60.00 on a poor quality item. In the midst of COVID-19 we are not returning the item as it could take another three months to get a refund. The item came with no receipt paper work or returns form. This is not a legitimate company be advised never to purchase from them.

1
Date of experience: Jun 24, 2020
Ketan80075
Avoid at all costs

Unlike many other purchasers my ordered pet bed arrived, 3 months late and following a credit card investigation by my bank (which I think is why I finally received it). The quality is awful - it’s just a floppy circle of fabric with very little padding. I’d bought a similar-style bed from a local pet shop in the meantime and the quality of that is super. So my lesson is learned - buy local or buy from trusted sources. I would recommend anyone looking to buy from this company (which seems to have many different names) to avoid.

1
Date of experience: Jun 23, 2020
Serena C.
Do not use this seller it is a scam.

The wrong item was shipped to me after 4 weeks of waiting. I have asked them to return it so I can get the item I ordered and they have refused. Do not order anything from them they are not a proper site it is a scam.

1
Date of experience: Jun 21, 2020

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