Review Time
The pfk estate agents in Penrith were fantastic! Rebecca was absolutely brilliant, very knowledgeable and trustworthy, even though she was the sellers agent she helped me whenever I rang I was the buyer! I would definitely recommend PFK estate agents.
Our experience with PFK has been nothing but brilliant, specifically Kat who has been dealing with us throughout the whole house buying process. We are first time buyers and pretty clueless when it comes to house buying. She made everything feel simple and easy, nothing was too much of an ask, we were able to view the property as many times as we liked without feeling like a hinderance. We were told buying a house would be one of the most stressful time of our lives but with Kat’s reassurance and constant communication it has been completely stress free. Can’t thank you enough!!
We had a long and difficult sale of our property in the Lakes with the sale falling through once at the last minute. Chris and the team at the Keswick office did their best to keep the subsequent sale moving, chasing sluggish solicitors, facilitating the eventual sale and keeping us informed throughout. I think they were as pleased as we were when it eventually went through..
PFK Penrith were fantastic to deal with throughout our purchase. Accommodating with viewing times and always available to answer questions we had, the ease of communicating continued through the negotiations to a successful purchase and subsequent requests for survey thereafter. In short, a joy to deal with!
Called PFK offices in Cockermouth for an appointment to Value our Property. We were booked in a week later for the 26th February 2025. A Mr. M. Hewitt arrived slightly late and breezed in with no portfolio or note pad. Had a brief look around the house and Gardens and then sat down onto our Settee to tell me the that the valuation was approximately £60-80 K below a correct value. He then told me that since the beginning of January 2025 he had sold 43 houses in Cockermouth which to me at this time of the year is highly improbable. Astounding assessment after 10 minutes. He then told me that he had indeed come to our house Circa 8 Years ago and did the same degree of undervaluation on this property. Since then we have spent in the region of £50K of upgrading. He also said that the market is worse now then it was then. I recalled this very aggressive and arrogant Estate Agent from that time. He was just as arrogant and aggressive this time round, did he come for revenge because I did make it clear at that time that his valuation was outrageously low. I was not rude but I was firm.The thing that was probably glaringly obvious was this was the ugly face of Estate Agency. In fact I have never met such a person in my life. He even stated that Prices in Cockermouth were exactly the same as they were in Embleton!How does PKF employ such a person?
Initial contact and eventual comms - ok. Hence 2 stars. Viewed a property, submitted an offer (a lot lower than the asking given work required and amount of time already on market), received no feedback. Chased to be told vendors were considering options, only to see the price reduced (again), without any revisit to my initial offer to negotiate. Personally, I wouldn’t sell via PFK after this experience.
PFK were absolutely great - getting the house onto the market quickly, doing an excellent job with the property details, managing and attending viewings and securing a good sale for us remarkably quickly. Julie, Charlie and Lesley were great to deal with and always responded quickly.
Penrith Office has been brilliant from start to finish. We phoned on a Monday, and the estate agents visited the next day, taking the time to gather all information about the property and what we hoped to achieve. Advised us on improvement to make the property more appealing to buyers and not to do other things . Saving us time and money doing unnecessary work. Very friendly, professional, helpful, and saving everyone time by gathering all the information in one visit.The property sales information and photo were to a high standard. They advertised the property properly to attract all potential buyer's.It took them 24 hours to get an offer for the full asking price. But they advised that we let other interested people view the property and pick the best buyer after one week . As a result, we got over the asking price. PFK did all the viewings and negotiations.Unlike their competitors, they work Saturdays, and our buyer could only view the property on Saturday.Our property went on the market on the 9th of October, and we exchanged contracts on the 7th of December to complete on the 12th of December. The team put the time and effort into finding the best buyer , at the best price, doing all they could to ensure that buyers are definitely going to buy the property. We are Very happy customers and very pleased we did not go with a competitor , who like to say , "sold in a day" , doesn't work Saturday and visited the property to tell us how busy they are, so busy they didn't ask questions about the house ... Thank you Kath and team
Sold my property through pfk Cockermouth and they appeared to do very little/bare minimum to sell the property. I have viewed a couple of properties since and put offers in and was told if anyone exceeds our bid I would be in formed but never was.Poor experience each time.
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At PFK, we believe in making property simple.
This means we put you, our client, at the centre of everything we do. From the first phone call to handing over the keys, we are here to remove any hassles and hurdles which come your way.
Your property is important. We take time to get to know you and your property, so we can tailor our package to suit your needs. We produce beautiful, professionally printed brochures to entice buyers and our seven-office network allows us to match your property to an extensive database. It's Estate Agency, done right.
We firmly believe that Estate Agency is a people business. Buying and selling can be stressful, which is one of the reasons we think it's important to have a physical office where you can talk to one of our knowledgeable local experts. Our small, friendly teams are made up of people you can get to know - not a call centre in sight.
Accompanied viewings included as standard. Transparent pricing, with no tie-in period. An exceptional service, which delivers value for money and the knowledge that you're in the safe hands of a trusted local company with 140 years of heritage. At PFK, we believe in getting things right first time.See more
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