sbtpg.com

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1 Based on 26 reviews

TPG info for tax professional partners....

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26 Reviews

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Nicholas Aldrich
Supposed to have a DDD on the 27th to my bank for my state return. They have had my money since the

Supposed to have a DDD on the 27th to my bank for my state return. They have had my money since the 27th and have NOT sent it as of yet. Absolutely disgusting to hold someone's money AFTER fees have already been taken out of the federal return. State even confirmed refund has been issued. Absolutely horrible. Never had this issue before and I will more than likely NOT be using them again next tax season. This is absolutely unacceptable!

1
Date of experience: Feb 28, 2026
Nicholas Leone
They absolutely hold your money to earn on it. IRS updates Friday morning to an 846 you get the mone

They absolutely hold your money to earn on it. IRS updates Friday morning to an 846 you get the money take out your cash hold it all weekend only showing you took your loan back. Monday you'll drag your feet again and if I'm lucky by close of business you'll show funded and turbo tax fees taken out. Then for your final trick Tuesday at ass crack close of business you'll send my refund to my bank at 5:30 at night when my banks closed so I can maybe just maybe get it the next night. Scumbags.

1
Date of experience: Feb 21, 2026
Ta-Tanisha Pollard
I will NEVER use this bank ever again when it comes to getting my tax refund! This company intention

I will NEVER use this bank ever again when it comes to getting my tax refund! This company intentionally hikes your miney longer even after the IRS has released the funds to them, all so that they can get interest off of your funds. This company should be shut down and I hope no one uses this company in the duties because O DEFINITELY won't! If i could rate this company in the negative I would!!

1
Date of experience: Feb 21, 2026
Jennifer Watson Bishop
If I could give less than one star I…

If I could give less than one star I would. SBTPG has had my tax refund money since the 19th because it says that my refund advance was paid on the 19th, but they still haven't sent anything to my credit karma account. I will never use another tax service who uses them and im going to try my best to sue them.

1
Date of experience: Feb 21, 2026
I will never in my life use any tax…

I will never in my life use any tax company who uses this bank for anything. It's ridiculous holding our money and not releasing it when the irs has sent it over to them. I hope this Bank gets sued for every dime & closes down for good.

1
Date of experience: Feb 21, 2026
Nicholas Leone
#EatTheRich

They absolutely hold your money to earn on it. IRS updates Friday morning to an 846 you get the money take out your cash hold it all weekend only showing you took your loan back. Monday you'll drag your feet again and if I'm lucky by close of business you'll show funded and turbo tax fees taken out. Then for your final trick Tuesday at ass crack close of business you'll send my refund to my bank at 5:30 at night when my banks closed so I can maybe just maybe get it the next night. Scumbags.

1
Date of experience: Feb 20, 2026
Critical Political Thinking (NEPA Investigates)
These are the scum that the earth can…

These are the scum that the earth can do without .. holding hard working tax payers money 4-12 days every time while reinvesting with zero interest to us these people need to be prosecuted and locked up forever they are the epitome of SCUM

1
Date of experience: Feb 20, 2026
Ta-Tanisha Pollard
I will NEVER use this bank ever again…

I will NEVER use this bank ever again when it comes to getting my tax refund! This company intentionally hikes your miney longer even after the IRS has released the funds to them, all so that they can get interest off of your funds. This company should be shut down and I hope no one uses this company in the duties because O DEFINITELY won't! If i could rate this company in the negative I would!!

1
Date of experience: Feb 20, 2026
Rafael Jimenez
First and last time I use this bank for…

First and last time I use this bank for Tax purposes or anything! Holding your funds for interest purposes really puts others in a bind.

1
Date of experience: Feb 20, 2026
Camai Franklin
Send out refunds early like all the…

Send out refunds early like all the other banks and and prepay services! This is my first and LAST time using this service. Trash

1
Date of experience: Feb 20, 2026

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