pinkcherry.ca

2.8
2.8 Based on 21 reviews

Canada's Largest Sex Toy Retailer for Vibrators, Dildos, Bondage, Fetish and Masturbators with Free Discreet Shipping of Sex Toys in Canada over $59. World class customer service 7 days a week at cs@pinkcherry.ca....

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Average Rating

2.8

/
5

21 Reviews

5 Star
33%
4 Star
5%
3 Star
10%
2 Star
10%
1 Star
43%

All Reviews

Filter Reviews

Review Time

Marina
Mixed Feelings About the Toys

Some toys are excellent, while others don't meet expectations, and you only discover this upon receiving them. The service restricts negative reviews on their site, so be cautious of the feedback you see; it only reflects positive experiences. Some toys are poorly designed, being oversized in certain areas and ultimately disappointing. Many of their best sellers are not practical.

3
Date of experience: Dec 29, 2025
Grayson
Inconsistent Toy Quality and Review Practices

Some toys are excellent, while others fall short, and you won't know until they arrive. The service doesn't allow negative reviews on their site, so every time I attempt to share a critical opinion, it gets blocked. Be wary of the reviews you read; they only highlight positive feedback. Additionally, some toys are poorly designed, being oversized in certain areas and ultimately unsatisfactory. Many of their top sellers prove to be quite ineffective.

3
Date of experience: Dec 28, 2025
Arrox0346
Tracking Issues and Delayed Arrival

The tracking was inadequate, providing no information on the product's location, and the arrival was delayed.

1
Date of experience: Dec 23, 2025
Clara Ferrari
These definitely hit harder!

4
Date of experience: Nov 11, 2025
Martina Taylor
Quick Shipping and Discreet Packaging - Satisfied with My Order

I've ordered from the platform several times, and each experience has been smooth. Shipping is quick, the packaging is discreet, and the products arrive as expected. They frequently have sales, making it easy to get good value.

5
Date of experience: Oct 21, 2025
MF26
Great Variety, but Poor Execution

The selection is impressive and the packaging is discreet, which I appreciated. However, my order was delayed, and one item arrived damaged. Customer service was responsive, but the replacement took an excessively long time. The concept is great, but the execution is lacking.

2
Date of experience: Sep 15, 2025
Alfred
Very Happy with the Service

I have been a customer for several years and have been very pleased. Any issues I've encountered were addressed promptly and fairly.

5
Date of experience: Sep 09, 2025
Defective Product and Lack of Support

I purchased a toy that broke quickly. My negative review on the product page was not published. It feels like once they have your money, they don't care to assist further.

1
Date of experience: Sep 06, 2025
JB27
Ineffective Rings - Disappointing Performance

I've used rings for years, and while some are better than others, the recent ones I tried were far too weak. They lack the necessary strength and elasticity to be effective, even for average sizes. The current designs do not seem to have been properly tested or validated. I feel the company needs to improve the quality significantly.

1
Date of experience: Aug 29, 2025
Gordon Lewis
Excellent Customer Service Experience

I had a great experience with the support team. Although initial contact was automated, it quickly escalated to a real person who resolved my issue promptly. They sent me the wrong product, but after emailing them with a photo, they sent the correct item within two days. I appreciate the good service.

5
Date of experience: Aug 27, 2025

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Business Details

  • Canada's Largest Sex Toy Retailer for Vibrators, Dildos, Bondage, Fetish and Masturbators with Free Discreet Shipping of Sex Toys in Canada over $59. World class customer service 7 days a week at cs@pinkcherry.ca.

  • email cs@pinkcherry.ca
  • language https://www.pinkcherry.ca

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