Review Time
UPDATED REVIEW (Response to Pocket Broker’s Public Reply on Feb 2nd)
My PO ID: 120785601
Pocket Broker’s public response to my earlier review introduces new allegations that require clarification and raises additional procedural concerns.
In its response, the broker states that this was “not the first violation” and that similar activity had already been identified on a previous account. If such a determination already existed, it is unclear why this account was allowed to continue operating normally.
Specifically, the broker:
• accepted deposits,
• allowed trading to continue for multiple days,
• approved initial verification steps,
• and requested additional documentation (selfie verification, identity confirmation, and proof of wallet ownership),
all while the account was allegedly already linked to prior violations.
Enforcement occurred only after the account became largely profitable. This sequence indicates delayed or selective enforcement rather than a pre-existing compliance decision.
The broker also alleges issues related to cryptocurrency wallet usage across accounts. The same withdrawal wallet was accepted and used for prior withdrawals without objection, and no compliance concerns were raised at that time. No transaction hashes, timestamps, or technical evidence have been provided to substantiate the newly claimed breaches of clauses 2.3, 3.3, or 3.10, nor was I given an opportunity to respond before restrictions were imposed.
If the matter is being treated as an AML or fraud-related issue based on linked account activity, the handling of funds across accounts appears inconsistent. I deposited approximately USD 9,400 in an earlier account and USD 1,300 in the later account. Deposits from the losing account have been retained, while deposit only refund was offered for the profitable account. Under standard AML principles, funds associated with an allegedly non-compliant client are typically treated consistently across all linked accounts, rather than selectively retained or refunded based on profitability.
While Pocket Broker emphasizes AML/KYC compliance, regulatory obligations do not remove the requirement for transparency, consistency, or due process—particularly when access to funds is restricted.
The broker also describes itself as a regulated platform. While registration under MISA is cited, publicly available information—including statements issued by the Central Bank of the Union of the Comoros—has raised questions regarding the scope and enforceability of MISA’s regulatory authority. These concerns were not addressed in the broker’s response.
Summary of Original Experience
My account was fully verified, including identity and liveness verification, before any restriction occurred.
The account was funded with USD 1,300, and through regular trading activity the balance increased to USD 10,283. When I attempted to withdraw, the account was restricted.
This was followed by a sequence of escalating verification requests (IP checks, additional selfie verification, and proof of payment method ownership). Each request was fulfilled, and none of the submitted evidence was disputed.
After all verifications were completed, Pocket Broker invoked generic terms clauses without identifying any specific breach and stated in writing that only the original deposit would be refunded. As of now, USD 8,983 in trading profits remains withheld.
I am posting this updated review to document my experience, address new allegations raised by the broker, and allow other users to assess the platform’s withdrawal practices, enforcement consistency, and regulatory transparency.
I've given binary options a bad name all these years, including pocket option, because I didn't understand how the market worked and lost money frequently.The past couple of days things just started to work out as I have a better understanding of the market.I've been making successful withdrawals these past couple of days,three withdrawals to be exact with profit,thank you
A review of numerous user experiences suggests a troubling trend with the service. Common issues reported include delays or refusals in withdrawals, repeated requests for verification, and account restrictions following profit generation. Many users have also raised concerns about price manipulation and notable discrepancies between demo and actual trading results. While making deposits is typically straightforward and the platform's interface is visually appealing, these advantages are overshadowed by serious concerns. The service lacks regulation by a reputable financial authority, which limits trader protection. Furthermore, aggressive marketing by affiliates and groups promising unrealistic profits adds to the concerns. Given that binary options are inherently high-risk, the volume and consistency of negative feedback indicate that this service may not be reliable. Proceed only if you are fully aware of the risks involved — or consider avoiding it altogether.
If you're not ready to invest wisely, stay away from this platform. It's worse than a casino. They allow deposits but refuse withdrawals. Protect your money and time. This feedback is based on experience, not opinion, and should be taken seriously.
Caution – Withdrawals are intentionally delayed. The processing times are erratic, seemingly designed to keep users trading until their balance is depleted. This isn't a technical glitch; it's a tactic. While a withdrawal shows as "pending," the platform waits for the account to drain. If you face delayed withdrawals, consider your funds to be at risk.
The market feels manipulated. Withdrawing funds is nearly impossible. They request an endless amount of documents as "proof" for withdrawals, which can take weeks, causing you to lose your funds as they remain stuck. However, depositing is always easy.
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If you’re looking for a complete trading experience with many assets, trading tools and devoted client support, Pocket Broker is a great option. Pocket Broker is a renowned online trading platform offering a range of financial instruments in various types of trading. Pocket Broker has cultivated a global community of users by providing exceptional trading conditions. The company offers a proprietary trading platform with a user-friendly interface for both desktop and mobile devices. It includes various trading tools, including social trading, tournaments, and analytical resources. MetaTrader 4 and Metatrader 5 are available for more convenient trading. With access to an extensive selection of over 100 trading assets, low trading fees and no commission policy, Pocket Broker is one of the most appropriate options for beginners and seasoned traders. Customer support is available around the clock via various methods such as live chat, email. The platform allows communication with fellow traders and exchanging trading ideas. Pocket Broker has a low-entry deposit and a risk-free demo account that will enable you to blend into trading more smoothly. With quick trade execution, cost-effective trading, and overall robustness, you will get the best experience possible. Join the community of Pocket Broker traders now!See more
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