Review Time
Ordered the power trowel. Arrived with an issue with the throttle cable damaged in transit. Contacted company over a week ago with several promises of an uplift so they can repair and re dispatch. Still waiting on an uplift a week later with nothing looking promising. I have rearranged all my work numerous times and still getting nowhere with this company. I just need this sorting so I can keep my promises to my customers as its ruining my reputation now.
Ordered the power trowel. Arrived with an issue with the throttle cable damaged in transit. Contacted company over a week ago with several promises of an uplift so they can repair and re dispatch. Still waiting on an uplift a week later with nothing looking promising. I have rearranged all my work numerous times and still getting nowhere with this company. I just need this sorting so I can keep my promises to my customers as its ruining my reputation now.
Just completed the Polybound resin training and honestly couldn’t rate it higher. The product itself is top quality – really easy to work with, strong finish, and you can tell it’s built to last. The training was clear, hands-on, and covered everything from prep to final finish, which gives you proper confidence going into real jobs.Big shout out to Ben and Brayden as well – sound lads, really helpful throughout and took the time to answer every question without rushing anything. Proper professional setup and a good atmosphere all day.If you’re thinking about getting into resin or levelling up your skills, I’d 100% recommend Polybound. Quality product and quality people behind it. ⭐⭐⭐⭐⭐
Absolutely fantastic service from Polybound, really easy to order online then I had a call to confirm the order and the guy I spoke to Talha was incredibly helpful sending an email with full instructions and a guide to the ratios I needed to mix. When I called back as I realised I hadn’t ordered enough side strips and needed one more they wouldn’t take payment but said they would just add it to the order for free and I was only ordering 8 square metres so not even a big order. Then it was all delivered exactly where I had asked beside my parents gate. If only all companies were this helpful and easy to work with! Thanks guys for such a great service all I’ve got to do now is lay it! Nigel Thomlinson
Please avoid and purchase elswhere. I gave them all the sizes of my room and the depths i needed for wetpour rubber which was 50m2 and it came to £3600 which i thought was a lot at the time but they are supposed to the professionals. I then had a local professional team in to finish the job and they used a fraction of what i purchased. Now it gets fun when you want to return it, firstly you get told the stock changes every week and they wont allow it, quote distance selling and consumer rights you then get it picked up. once it is picked up you will be ignored with no refund. i am not having to go through my bank to get £2500 back and this is since September with no resolution yet. please purchase from somewhere else its not worth the hassle,Update 18/12/25 still no refund, just a reply on here that they have my product back.Update 2/2/26 after providing numerous documents to my bank on 15/1/26 (images can be provided) i get a 'random' phone call saying they will refund the money, i will end the review how i started it and if you value your time please avoid and purchase elsewhere
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