Review Time
I went to popeyes on hwy 110 north in Tyler tx. I got the 20 dollar meal. They advertise it comes with a large side of 1 thing. I ordered potatoes. I also added 2 sides of rice an beans. We had to wait while they fixed some spicey chicken an was told to pull by back door. We went around but the can in front of us was taking all the room. So we parked in a parking spot right across from door when it was ready a lady came out an hollered at us we were told to back up an get our order. She couldn't walk 5 steps to us after waiting on food. So we get home we have 1 small potatoes, 3 rice an beans. It was suppose to be 1 lg. potato a 2 rice an beans but we got 1 small potato an 3 rice an beans then we take out biscuits you could used them for tired they were so hard u couldn't break them. An the guy that waited on us couldn't understand order I guess he had us drive to window an even then he didn't get it right. Took him 10 min to take our order he couldn't get it right. I love Popeyes but I won't eat it there again. Very rude an unprofessional. This store should be looked into they don't care what they give u. If I could post a pic of biscuits I sure would have.
I went to popeyes on hwy 110 north in Tyler tx. I got the 20 dollar meal. They advertise it comes with a large side of 1 thing. I ordered potatoes. I also added 2 sides of rice an beans. We had to wait while they fixed some spicey chicken an was told to pull by back door. We went around but the can in front of us was taking all the room. So we parked in a parking spot right across from door when it was ready a lady came out an hollered at us we were told to back up an get our order. She couldn't walk 5 steps to us after waiting on food. So we get home we have 1 small potatoes, 3 rice an beans. It was suppose to be 1 lg. potato a 2 rice an beans but we got 1 small potato an 3 rice an beans then we take out biscuits you could used them for tired they were so hard u couldn't break them. An the guy that waited on us couldn't understand order I guess he had us drive to window an even then he didn't get it right. Took him 10 min to take our order he couldn't get it right. I love Popeyes but I won't eat it there again. Very rude an unprofessional. This store should be looked into they don't care what they give u. If I could post a pic of biscuits I sure would have.
Very good servers and cleaners, however manager at Hull today was as much use as a chocolate teapot. Got our food and went to get drinks, the gas was off on the drinks dispenser, took them 12 minutes to get back on, at which point my food was cold.
Just ordered from Popeyes Middlebrook through Uber Eats, delivery was well over an hour, I had to wave from the door as uber couldn't understand basic instructions, food was cold, order was wrong, I ordered a chicken burger, 8 chicken wings and regular fries for £23 all in, I literally got a a small chicken burger (cold) and cold cajun chips. Utter waste of money, went straight in the wheelie bin. I wish I'd checked out the reviews on here before taking a chance, they are all 1 star, absolute garbage. Never again.
Visited the Middlebrook restaurant and the experience from start to finish was very poor, the screens are to close to the main door so the customer experience is poor before you even get started, the staff on the serving hatch were verey aggressive to many staff in the kitchen area and not enough in the main area of the restaurant, food left to go cold not keeping on top of the orders staff arguing between themselves, the straws for me should be in wrappers (Food hygiene) the flooring is dangerous I witnessed an accident were a child slipped just walking on the tiles and not one member of staff asked how he was that would be because they are all in the kitchen area arguing between themselves.
We visited Popeyes in Llanelli today. 26 February 2026 for the first and last time, the reasons why is we ate in the restaurant and both the different fries we ordered were just warm and by the time we had eaten half our meal the fries were cold, I give up, we stopped using McDonalds as every restaurant we ate in they also served us warm fries, I had great hopes Popeyes would be different, the staff didn’t seem to smile and I watched one young employee bring food to a table and he never smiled, then as tables were vacated they were not cleaned down with food on the tables and on the floor, bad hygiene, then I was lucky enough to sit in the middle aisle where on the wall was a loudspeaker the noise was relentless and so loud that when drums were beat my table actually vibrated, if I want music that loud I would go to a night club. We ordered different chicken pieces and were happy as the chicken was properly cooked and juicy. Considering this branch has only just opened we were very disappointed serving luke warm fries and the cleanliness. Also we didnt like the actual inside, it all looked cheap and tacky and on getting home have decided to tick Popeyes off our list for good, such a shame.
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