popeyesuk.com

1.5
1.5 Based on 35 reviews

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Average Rating

1.5

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5

35 Reviews

5 Star
6%
4 Star
3%
3 Star
6%
2 Star
6%
1 Star
80%

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Teresa
They don’t care that I had food poisoning

I went to the Uxbridge branch on the day it opened. I believe I got food poisoning from there. My friend went in the next day to speak to the manager, who was very dismissive and told him to report it online. I reported it, got a quick reply from them which said they were handing it over to a third party. I have NOT heard since. I have never felt so ill, I was unable to eat anything for 4 days, then only managed dry toast or boiled potatoes for the next 3 days. I did not want any vouchers or anything like that. Just an apology and promise that they will try to improve their food handling standards. Very disappointed, I will NEVER return and have advised everyone I know not to eat there.

1
Date of experience: Aug 08, 2025
Charicraft72_YT
Popeyes Meadowhall

Popeyes Meadowhall, the food is always very good, hot, tasty and crispy but it's just chicken. However, pricing is high and has just become even more expensive, 8 tenders use to be £12 already a high price but now they are £13.29 😡. Fries aren't all that good but will still run you £3.50 for plain and £4.50 for some cajun spice on the which is a joke! 😱 I started to enjoy popeyes but with the price increases I'll have to start looking elsewhere, refuse to pay those prices going forward.

3
Date of experience: Jun 25, 2025
GoldenPlay2968
Scam

Ordered food from kirkby Liverpool on Saturday night as my grandchildren were sleeping over and we had tried Popeyes for the 1st time just a couple of weeks ago. The order was quite a lot of money and took 40 minutesto arrive except the order wasnt mine. I contacted just eat for a full refund and sent a photo of the food delivered and the order number that didnt match mine but was told the next day that Popeyes said no refund because the pin was given n food had been delivered! Yesbut not mine! Not only did I not get my money back, we had to go out to buy again from McDonalds as the food deliveredwas too little for 5 of us. Disgraceful! Have tried contacting them but to no prevail. Won't be going in or ordering from Popeyes again. An absolute scam!! I am taking this and my evidence to trading standards and the fraud team of my creditcard

1
Date of experience: Jun 07, 2025
Jeanie B.
Don’t bother going

Don’t bother going ! Went as we loved but they got the order wrong and the quality was awful and would not give us a refund as I didn’t take a photo of it before we ate it ! Awful experience

1
Date of experience: Jun 04, 2025
Lupsione121
I frequent Popeyes regularly however on…

I frequent Popeyes regularly however on Saturday I went to Popeyes in Westfield the food was deplorable half warm and half cold tasted uncooked I had already left the restaurant on the tube when I was sent the ratings of the food to fill in which I did then was contacted by customer services for pics as if I asked them to send me the survey to rate it saying they can’t do anything about cos I don’t have pics plus who would return if they were on the tube and late for work to discuss this with the restaurant. I do wonder if these people are serious. As well as that they were advertising big breakfast but were out of eggs but still charged the same for it. An absolute farce. The customer care is diabolical.

1
Date of experience: May 18, 2025

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