Review Time
Pre ordered a figure. Got a notification they were trying to charge me, approved the charge immediately, got an email 2 days later saying they tried to charge me, but it wasnt approved, so they canceled the order and to call number provided. Went on to the site, item is out of stock. Lying about the reason why you cancel an order is a bad look. I will never order nor recommend this business to any of my collector friends.
Pre ordered a figure. Got a notification they were trying to charge me, approved the charge immediately, got an email 2 days later saying they tried to charge me, but it wasnt approved, so they canceled the order and to call number provided. Went on to the site, item is out of stock. Lying about the reason why you cancel an order is a bad look. I will never order nor recommend this business to any of my collector friends.
I should have listened to the other reviews of this website but I thought my luck would be different than others. Preordered a case of hot wheels back in September, paid in full. The product started showing up in stores a month or so later so I contacted them. They told me the product was delayed by manufacturing until 12/30. I think to myself “ok, it’s a popular release I understand”. Then single cars from that case start showing up as in stock on their site. So I reach out 1/6 and they say it’s been pushed back to 1/30/26. On 1/16 they emailed me and said the pre order was canceled. I’ve never paid fully for a product for it to sell out? Especially when the pre order site is selling the individual from the cases. Never will buy from there
I preorder a figurine from this company. Awesome! Glad to have snagged one. But the release date passes without a shipping update. Huh. That's weird. Read online about how they are unreliable and will cancel your order because they're out of stock. It was a *preorder*, how do they become out of stock if they were never in stock‽ Anyway, I email to cancel my order and then buy the figurine from somewhere else. They respond, refusing to cancel my order(!!!), saying that they had merely delayed the release (how can you do that without an email btw·?) but that I would definitely still get it and just needed to wait. Whatever. Maybe I'll get 2. Now, months later, they finally email me saying that, indeed, they are out of stock and my order is cancelled. Absolutely insane way for a business to behave. So glad I bought from someone else when I did. Figurine would be hard to find if I had trusted popmarket. Avoid!
Would give 0 stars if I could. Tried to get ahold of this company, I got a preordered funko through them and every time I reach out they respond with “the manufacturer has pushed the date back” how the hell can EVERYONE else around us get these but not them? Kind of weird to me. Long story short my pop got pushed back about 2 1/2 months and they seem to have no urgency or ways to want to make it better. As a customer thats very frustrating. I’ve seen this pop in person 2 times already but held out hoping mine would come.
It appears this place is running a giant Ponzi. You make a purchase from them, they post a tracking number but never send the item. They are doing this on eBay. The negative feedback about them doing this to thousands of customers is ridiculous. I have reported them to the better business bureau and eBay as well. Hopefully they are investigated for their shady business dealings. Stay away!You’ve been warned!!
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