Name: popmarket.com
Telephone: 000000000
Rating: 2.1

Trey Baker Guest

Ordered a record from them and never…

Ordered a record from them and never received it. Even after messaging the company they said they can’t help me cause it already shipped but upon looking at the tracking the label was never even created. So no refund or replacement even after they toke my money

Date of experience: Aug 25, 2023

Paddy Morgan Guest

2 years ago

They sent me a doll I didn’t order-…

They sent me a doll I didn’t order- took 3 weeks- now I have to wait for my money back until I send their mistake back- very poor customer service

Date of experience: Jul 22, 2023

Saviden86 Guest

2 years ago

If they say they have it they do.

If they say they have it, they have it and ship it fast. Good prices and great sales. Highly recommended.

Date of experience: Jul 12, 2023

Elias Hughes Guest

3 years ago

Worst Return Time--SLOW!

I ordered a vinyl record, and it came damaged. The sleeve was all bent up. I emailed them to try and get a refund. Took two days for someone to reply, and they asked for photos. That's fine. I send them photos of the damaged item. Another 2 days for them to reply. They told me they would mail me a return label. It took over a week to get the return label. Why wouldn't they just send me the PDF to print it myself? Once I sent back my item, I was told I needed to way 30 days to get a refund! Crazy! It's going to take nearly 2 months to complete my return! This is awful. Don't buy from this store!

Date of experience: Mar 30, 2023

Meara Guest

3 years ago

DO NOT PREORDER WITH THEM

DO NOT PREORDER WITH THEM. I preorder some plushies back in May, with a ship date of June 16th. The release date keeps getting pushed back with no notice, and I have contacted them a handful of times with no results. It is now October 27th and still have not received my order. Don't preorder with them, you'll never get it.

Date of experience: Oct 27, 2022

KT Guest

3 years ago

Awful customer service

Awful customer serviceThey sent an Item with a missing part and they make it hard to get a replacement.Avoid this vendor.

Date of experience: Jul 27, 2022

Eustace Ross Guest

4 years ago

Preordered a couple of the super 7…

I pre ordered a couple of the super 7 transformers series 5 grimlock figures . This was my first time hearing about and using popmarket . Their communication was awesome . They shipped my orders on time and they were safely packaged . I’m very happy with popmarket. I will refer them to my friends and order from them again . A+++++

Date of experience: Apr 28, 2022

Chet Howard Guest

4 years ago

I ordered a $60 vinyl record from…

I ordered a $60 vinyl record from Popmarket.com. It arrived perfectly packaged and on time. I was worried because the price was really good and I had not seen any other reviews on here. Thank you Popmarket. Delighted with my purchase.