Review Time
My experience with this service has been quite unsatisfactory. Their marketing is impressive, but they fail to deliver on their promises. After my initial order, I waited over two months without any communication. I sought a refund, suspecting fraudulent activity. A few months later, I tried again and ordered three different packages (7/25), but as of 12/25, I've only received empty assurances. One box was acceptable, but I'm still waiting for the third box, which included a beauty box and a classic box. The beauty box contained two used items, two broken items, one expired item, and only three items that were new or sellable. The classic box also did not meet my expectations. This service demonstrates poor business practices and does not provide the value they advertise.
I purchased two boxes from a local seller who sources pallets, but both were in poor condition. They contained opened, used, broken items, or pieces that were missing. After expressing my concerns on their website, I was informed that a representative would contact me. A couple of weeks later, I received a call from them, promising replacements. They provided tracking numbers, but over a week passed without any updates. When I inquired, I was told they were busy but would ship soon. A week later, the excuse changed to bad weather, with a promise to ship the following Monday. It's now been over a month, and the boxes are still unshipped, and the seller is unresponsive to my emails. I cannot recommend this service due to their poor customer support.
I can't give even one star. I ordered two boxes on 12/3, and nothing was delivered. There was no customer service to reach out to, and I haven't received any packages. Living in the same state, this is completely unacceptable. My holiday gifts are gone, and Christmas is ruined. I reached out to the Better Business Bureau, but the company dismissed my claims. Now, I feel compelled to share my experience to warn others.
I would rate this less than one star. I ordered two boxes on December 3rd, and nothing has arrived. There has been zero customer service and no packages delivered. Living in the same state, this is unacceptable. No holiday gifts, and my Christmas is ruined. I reported to a consumer protection agency, and they dismissed my concerns. Now, I feel compelled to warn others.
I ordered two boxes on October 27th for $63.92, expecting them by November 6th. I never received the boxes or any communication about delays. After a week, I sent multiple emails without a response. I tried calling and was repeatedly told they would ship soon, but nothing happened. I left voicemails for a refund, but no one acknowledged them. When I finally spoke to a manager, I was given various excuses for the delays. I requested a refund confirmation, but she couldn't promise anything and hung up.
This was my first and last order. The box contained only six items, and it was barely half full. The contents were disappointing, including a small bag of bows, a pair of shoes worth $30, some filler paper, a journal, a cheap sharpener, and picture frames. I paid $89, but got it on sale for $76. I even left a review on their site, but it seems to have vanished.
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