Review Time
Basically scammers.
Bought my 9000 mile 22 plate Porsche from Nottingham Porsche. All was well, car was delivered and upon looking at the infotainment i see it is overdue a service as it has actually never been serviced.
Porsche reassure me it was serviced but paperwork then suggests different. Turns out the 121 point check was ticked that it also diddnt need a service despite it needing one and then i got a lot of excuses, a lot of delays (managers on holiday) and in the end promised calls became ZERO calls.
Now i have a car that was advertised with a Full service history and a dealer who dont want to own up to their mistakes that it has actually never been serviced. I generally would of thought a Porsche experience to be positive but this is frankly the worst i have ever been treated as a customer by any dealer ever.
I am amazed they try to blag their customers and i would advise all customers to look into the history of your cars you bought from them. The 121 point check isnt worth anything as they don't check it correctly anyway. They wouldn't even send me it.. Just want your money and forget the problems. Sadly, having to instruct solicitors to deal with this as it's been a costly experience. Not my first P car but my last with Nottingham... BUYERS BEWARE GO ELSEWHERE
Basically scammers.Bought my 9000 mile 22 plate Porsche from Nottingham Porsche. All was well, car was delivered and upon looking at the infotainment i see it is overdue a service as it has actually never been serviced.Porsche reassure me it was serviced but paperwork then suggests different. Turns out the 121 point check was ticked that it also diddnt need a service despite it needing one and then i got a lot of excuses, a lot of delays (managers on holiday) and in the end promised calls became ZERO calls.Now i have a car that was advertised with a Full service history and a dealer who dont want to own up to their mistakes that it has actually never been serviced. I generally would of thought a Porsche experience to be positive but this is frankly the worst i have ever been treated as a customer by any dealer ever.I am amazed they try to blag their customers and i would advise all customers to look into the history of your cars you bought from them. The 121 point check isnt worth anything as they don't check it correctly anyway. They wouldn't even send me it.. Just want your money and forget the problems. Sadly, having to instruct solicitors to deal with this as it's been a costly experience. Not my first P car but my last with Nottingham... BUYERS BEWARE GO ELSEWHERE
Waste of time reviewing as it will inevitably be ignored by Porche Notts but for what it’s worth - just had the Taycan’s first service. £657 for what are some fluids and nothing else. They didn’t have a courtesy car but no worries they say, you can have £59 credit on Uber. Long story short uber payments came out of my account not the credits-Porsche wouldn’t pay them. No big deal to them but totally dismissed. Elite companies don’t react like this. Detail and a little bit of “going the extra mile” matters. Changing my car this year and will never go here for that purpose. Pathetic.
We were invited for a complimentary health check on our 911 recently which was really appreciated. The new showroom is lovely, the Christmas stalls were a lovely touch and the staff were great. A big thanks to Jenny, Rachael and Martin who were exceptional, extremely helpful and attentive.
Nice New showroom, nice friendly staff.Unfortunately, let down by the basics.Salesman thought the handover was a day earlier than agreed. No fuel, had to drive to fill it up.Front number plate pissed on a new 911.No Silverstone Experience - said pre-reg cars aren’t brand new. In contrast we purchased another new 911 from Sutton Coldfield - 10/10
Myself and a friend , both mad car fans had planned to visit the new Porsche dealerships site but we finally got around to it today. My mate has a Porsche already and I have aspirations to get one ( eventually) We were greeted by lovely Laura , who made us totally welcome and offered us a coffee. Her hospitality was excellent and she was very helpful and friendly . The show room is one of the best I had visited with a great selection . As soon as the lottery win arrives I will be back
I was denied a warrant claim that the car was booked in for. I asked for the denial to be put in writing via email the same day. It’s now 2 weeks later and still nothing has been received. I’ve chased this and spoke to a member of the sales team who assured me the email would be sent. Still nothing. I only wrote this review as I was contacted to give feedback. Not the service anyone should accept especially one from Porsche!
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