Review Time
I had been a member of this site for a very long time, to the point that I was fed up with the VIP managers' indifference and the lack of answers to my questions, so I closed my account. Anna contacted me again and had my account reactivated, but then she disappeared again. I told her that I deposited at least 30-40 thousand krona this month and asked why I didn't get a bonus, and she replied with a 1000 krona bonus, practically mocking me. I just messaged her to close my account again.
I had been a member of this site for a very long time, to the point that I was fed up with the VIP managers' indifference and the lack of answers to my questions, so I closed my account. Anna contacted me again and had my account reactivated, but then she disappeared again. I told her that I deposited at least 30-40 thousand krona this month and asked why I didn't get a bonus, and she replied with a 1000 krona bonus, practically mocking me. I just messaged her to close my account again.
So a friend of mine registered with my phone number, and since then I’m receiving 3 promotion SMS from them every single day, although I told them 5 times to erase my data and stop sending marketing messages. No use, they’re completely braindead and a shady business in general.
Hello playersAbout this casino. Vip manager is so lazy and you need to wait answer for 3days. Think this is not even close how should be vip player support.( manager Anna)Mondays should get back cashback depends how much you made in deposits week before. But you cant get it because vip manager will no response to your email. Support just saying-yes,vip manager send you email soon. Soon its in 3daysVery slow winthdraw.Trust me,its better casino where you can spend time, not here.Hope Posido dont response me with text "You need contact customer service".not a point to do that because they never resolve your problem.
I want to be honest about how disappointed I am.First of all, withdrawals take far too long. I waited over two weeks for a withdrawal of $800, which was the maximum allowed. You can only withdraw $500 at a time, up to three withdrawals while previous ones are still being processed. This means that if you win big — which I did — it takes forever to actually get your money out.Another major issue is the VIP system. Your VIP level increases when you make deposits, but as soon as you win and stop depositing, your VIP level drops — simply because you have money in your account and are waiting for withdrawals to be processed. Since withdrawals take so long, you’re effectively punished for winning. When vip level in increasd u can withdraw more money but ur vip level stays just for a month or so, so if u win big it takes forever, the first withdraw u can do 800x3 but after u can only 500x3 so u need to deposit more to get ur level up, it dosnt matter if u play on ur winningsOverall, this is extremely disappointing. I strongly recommend that anyone considering this casino reads this carefully and never creates an account. I genuinely hope this casino goes bankrupt or do something. I will never deposit again.
I won approximately $1200, which couldn't be paid out in a lump sum. This was on the 20/11, it's now 3\12. The first amount of 800 was finally approved. I'm still waiting to receive it. I contacted them multiple times, only to be told to be patient; there was a delay. I cancelled the second withdrawal and played it. I screenshot conversations and requested that payout details not be given. I asked to speak with a manager, but I couldn't get through. This casino is incompetent and should not be allowed in the gaming industry if it can not honour its payouts.
Can’t fault this site at all; have never had any problems and any questions I have are always promptly answered via the online chat. Have just had the very friendly Achilles help me activate a free spin bonus I scored from a deposit, so fingers crossed!!
I have tried to withdraw from posido since August. Live support is as helpful as it can, but getting in contact with the actual support team is very difficult. I am currently getting responses to my August-September emails in late November and they just give vague answers without interest in solving anything.
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