Review Time
If I could leave no stars I would. Number plate arrived with a crease line down the middle of it. I have emailed the company numerous of times now and no response. Absolutely horrendous customer service and I wouldn't recommend these to anyone.
Absolutely shocking service.I placed an order with Premium Plates and paid extra for “Express Delivery” – expecting a straightforward process. Instead, I received an empty cardboard box with no plates inside. When I reached out, not only was there no apology or explanation, but there was also no offer of a refund or any real assistance.The communication has been dreadful throughout. • I was misled by their website into thinking “Express” meant next-day delivery. • I had to chase repeatedly just to get vague responses. • And now, after receiving literally nothing but an empty box, they have gone silent.Over £40 completely wasted. Zero accountability, zero customer care.If you’re thinking of ordering from Premium Plates – don’t bother.Save your money and use a company that actually values its customers and knows how to run a business properly.Would give 0 stars if I could.
Ordered my plates and a parcel arrived within 2 days. However, the parcel was empty! Either they didn't send them or someone at Evri has stolen them. Also doubt this is a registered number plate supplier. More fool me for not doing my research properly. UPDATEDI emailed them and did receive a response and a replacement set of plates arrived in the post in a few days. Thank you for resolving my issue.
Utterly Useless- Go ElsewhereOrder placed on Thursday 20th, paid for express next day. By Monday 7:30pm no plates. Tracking shows not even out for delivery. Car has been sold and new keeper picking it up in the morning. I will now need to go to local shop tomorrow morning and pay again.Plates eventually arrived on Tuesday afternoon after I bought another set and vehicle had been picked up.They claim a 4.9 star review rating on Review.io but you can’t leave a review. What a con.
Delayed response and lack of communication after sending several emails to them. Was not happy with the finishing of plates and took pictures to show them. They state that they were quality checked, however were still sent unfinished. Been buying plates for several years and have never had an issue like this. This is still not resolved although I have paid for both plates.
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Premium Plates specialise In The production of the highest quality Number Plates on the market. Enjoy designing your plates with our quick & easy to use plate designer. With next day delivery available.
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