Review Time
I ordered this photo album to display 8x10” pictures. I paid £53 with the stickers. Based on the product description, which states that the pages are 28 x 21 cm, I reasonably expected them to accommodate photos of approximately 25 x 20 cm.
While the album itself looks nice, it unfortunately does not fit 8x10” photos. The usable area of each page is significantly reduced—by about an inch—due to the holes along the edge, making the pages too small for the intended photo size.
I have contacted customer service but have not received a response so far. The product description would benefit from clearer information about the actual usable page size and the maximum photo dimensions it can accommodate.
I ordered this photo album to display 8x10” pictures. I paid £53 with the stickers. Based on the product description, which states that the pages are 28 x 21 cm, I reasonably expected them to accommodate photos of approximately 25 x 20 cm.While the album itself looks nice, it unfortunately does not fit 8x10” photos. The usable area of each page is significantly reduced—by about an inch—due to the holes along the edge, making the pages too small for the intended photo size.I have contacted customer service but have not received a response so far. The product description would benefit from clearer information about the actual usable page size and the maximum photo dimensions it can accommodate.
DONT DO IT!! Don’t order from Printworks. Don’t be fooled by pretty pictures. The “look” online doesn’t match the poor quality. And if you open the plastic to feel the playing pieces to discover they are cheap plastic, they won’t accept your return. RUN FROM THIS PLACE!
I have the worst experience I’ve ever come across with a company taking accountability of their error. I purchased items and paid for 1-2 business day shipping to ensure the package came in time for Christmas. They shipped 3 day and tried to put the error on the shipping company. I told them to reroute the package back to them as I didn’t need the items if they were going to be after Christmas. They did nothing. When I received the package, it came after Christmas and the label clearly stated 3 day. They now want me to pay for the shipping to return the items after their employees mistake.
Very disappointing first experience.I never received my order and customer service has been dragging this on for over a month with no refund.I am extremely disappointed, will never order again and will not recommend this company to anyone.
Order a large photo album and stickers as gifts. Both arrived damaged. Customer services offered to resend it. Arrived damaged again. Now only offering 20% refund. Avoid this company. I should have trusted other trustpilot review as I have now paid 50+ pounds for a damaged album.
Ordered a Christmas gift for my mom, and unfortunately, it was broken when she was gonna use it. No problem for them to send a new item out. But, my mother became very ill and she live alone, so after 3 weeks the replacement was sent back. Print works ended up sending the package a third time, this time to me, who can collect it and hand over to my mom when she is recovered. Super good customer service and they did not charge for additional shippment even after I asked
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Designed to bring people together. Created to make moments last.
Swedish Lifestyle Brand founded in 2017, selling Coffee Table Photo Albums, Board Games, Essential Tools and much more.
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