printworksmarket.com

2.9
2.9 Based on 37 reviews

Designed to bring people together. Created to make moments last. Swedish Lifestyle Brand founded in 2017, selling Coffee Table Photo Albums, Board Games, Essential Tools and much more....

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Average Rating

2.9

/
5

37 Reviews

5 Star
43%
4 Star
3%
3 Star
0%
2 Star
11%
1 Star
43%

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Monica MB
I ordered this photo album to display 8x10” pictures. I paid £53 with the stickers. Based on the pro

I ordered this photo album to display 8x10” pictures. I paid £53 with the stickers. Based on the product description, which states that the pages are 28 x 21 cm, I reasonably expected them to accommodate photos of approximately 25 x 20 cm.

While the album itself looks nice, it unfortunately does not fit 8x10” photos. The usable area of each page is significantly reduced—by about an inch—due to the holes along the edge, making the pages too small for the intended photo size.

I have contacted customer service but have not received a response so far. The product description would benefit from clearer information about the actual usable page size and the maximum photo dimensions it can accommodate.

2
Date of experience: Mar 17, 2026
Monica MB
Photo album size issues

I ordered this photo album to display 8x10” pictures. I paid £53 with the stickers. Based on the product description, which states that the pages are 28 x 21 cm, I reasonably expected them to accommodate photos of approximately 25 x 20 cm.While the album itself looks nice, it unfortunately does not fit 8x10” photos. The usable area of each page is significantly reduced—by about an inch—due to the holes along the edge, making the pages too small for the intended photo size.I have contacted customer service but have not received a response so far. The product description would benefit from clearer information about the actual usable page size and the maximum photo dimensions it can accommodate.

2
Date of experience: Mar 12, 2026
Alexandre
Great product, great communication

Everything was a great experience

5
Date of experience: Mar 11, 2026
Sandra Martin
DONT DO IT!

DONT DO IT!! Don’t order from Printworks. Don’t be fooled by pretty pictures. The “look” online doesn’t match the poor quality. And if you open the plastic to feel the playing pieces to discover they are cheap plastic, they won’t accept your return. RUN FROM THIS PLACE!

1
Date of experience: Feb 20, 2026
Megan Pautler
I have the worst experience I’ve ever…

I have the worst experience I’ve ever come across with a company taking accountability of their error. I purchased items and paid for 1-2 business day shipping to ensure the package came in time for Christmas. They shipped 3 day and tried to put the error on the shipping company. I told them to reroute the package back to them as I didn’t need the items if they were going to be after Christmas. They did nothing. When I received the package, it came after Christmas and the label clearly stated 3 day. They now want me to pay for the shipping to return the items after their employees mistake.

1
Date of experience: Jan 06, 2026
Samantha
First experience very disappointing first

Very disappointing first experience.I never received my order and customer service has been dragging this on for over a month with no refund.I am extremely disappointed, will never order again and will not recommend this company to anyone.

1
Date of experience: Nov 30, 2025
Åsa Sundelin
I'm very satisfied with Printworks

I'm very satisfied with Printworks. Their customer service is friendly and helpful, and I was assisted quickly and efficiently. Highly recommended!

5
Date of experience: Oct 21, 2025
J Tank
Both orders arrived damaged

Order a large photo album and stickers as gifts. Both arrived damaged. Customer services offered to resend it. Arrived damaged again. Now only offering 20% refund. Avoid this company. I should have trusted other trustpilot review as I have now paid 50+ pounds for a damaged album.

1
Date of experience: Sep 22, 2025
Juno Wilson
Tremendous company that gave me a…

Tremendous company that gave me a replacement chess piece free of charge and even provided tracking for such regarding delivery!

5
Date of experience: Jul 29, 2025
Kimble B.
Greatest customer care I've seen!

Ordered a Christmas gift for my mom, and unfortunately, it was broken when she was gonna use it. No problem for them to send a new item out. But, my mother became very ill and she live alone, so after 3 weeks the replacement was sent back. Print works ended up sending the package a third time, this time to me, who can collect it and hand over to my mom when she is recovered. Super good customer service and they did not charge for additional shippment even after I asked

5
Date of experience: Jan 20, 2025

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