printworksmarket.com

2.9
2.9 Based on 37 reviews

Designed to bring people together. Created to make moments last. Swedish Lifestyle Brand founded in 2017, selling Coffee Table Photo Albums, Board Games, Essential Tools and much more....

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Average Rating

2.9

/
5

37 Reviews

5 Star
43%
4 Star
3%
3 Star
0%
2 Star
11%
1 Star
43%

Filtered Reviews

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Review Time

BP54
Terrible experience

Bought an album, payed for receiving it at home and they decided to leave it in a collection point instead of trying to hand deliver at home, as I have previously payed for. For sure I will never buy anything else.

1
Date of experience: Jan 18, 2025
Grayson C.
POOR QUALITY; NO RETURNS POSSIBLE!!!

Ordered 2 chess sets, apart form the packaging they were of extremely poor quality - apart from the packaging. Similar sets can be found for a fraction of the price. I understand things like this happen, however, upon asking to return the products, I was told this was only possible without having opened the boxes (plastic film) Since this is a mail order company, I strongly advise against ordering from them, as a product that has been checked for quality and found inadequate by the customer cannot be returne.

1
Date of experience: Jan 16, 2025
GC3
Great experience

Great! I ordered from germany concerned about being too late for christmas. The customers office was so nice and helpful, not pretending to know exactely when it will be there. But:It was sent the same day I ordererd and the package needed only 4 days to arrive in this outback I live here. :)IMPRESSING! Thank You.

5
Date of experience: Dec 17, 2024
Samuel Price
So impressed with the design and quality

So impressed with the quality and design of the products at Printworks! So much so, I’ve ordered 7+ items for family and friends this Christmas. One item did arrive faulty (damage to the corner of the box) and Tora was very prompt and helpful with resolving this issue. I look forward to purchasing again soon!

5
Date of experience: Dec 03, 2024
Deorwine
don’t trust the delivery times

Only ordered from them as they said they could deliver the photo album on time. It’s now arriving too late and the plan for my friends birthday is ruined. Refused to send it first class to make up for it. Just said “sorry” and said they would pay for the shipping, which isn’t fixing anything. I’m truly so sad and annoyed about this. 0/10 recommendation.

1
Date of experience: Oct 23, 2024
Beverly Howard
I was thoroughly impressed by the…

I was thoroughly impressed by the customer support at Printworks. Tora responded incredibly quickly and was exceptionally accommodating. Thanks to this level of service, they’ve certainly earned my loyalty.

5
Date of experience: Aug 12, 2024
blueblid96
100% Legit (customer service instantly…

100% Legit (customer service instantly reply to my request). Thank you

5
Date of experience: Jul 18, 2024
Elbert
Gorgeous products and great CS

Gorgeous products and helpful, responsive customer service too. When I received a faulty product their CS team were very helpful and quick to organise a replacement. Will definitely purchase from printworks again.

5
Date of experience: Jul 12, 2024
Tracy Bell
super good customer sales

quick response, good solution, good thinking and sustainability important

5
Date of experience: Jun 17, 2024
Cathy S.
5 star customer service

I love the product - it arrived faulty and when I emailed the customer service team with a picture, they agreed to send me a new one, no questions asked! They didn’t ask me to package up the faulty product too, soo considerate

5
Date of experience: Apr 11, 2024

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