Review Time
I bought a punchr for my 11 year old son. We dont have an abundance of space so this seemed like the perfect product. Able to move it around. Set up and set down with ease. Or so it seemed. Well, that isn't the case. It sticks poorly and you have to use the adhesive discs (which work well) however that means you cant just set it up and set it down. It definitely feels like false advertising to me!!! I wouldnt waste your money.After communicating with the company, they openly accepted feedback positively. I feel like they may genuinely try to fix the issued. They offered me a full refund, and although their generosity impacted me positively. I am more impressed with the attitude regarding amending advertising and openness. I would definitely be open to look out for future improvements.
The company were very good at customer follow up and when the product didn’t perform as they would have expected…they immediately offered me a refund without any hassle. They also informed me that they were working on a revised product and I’d be happy to give that a go when it becomes available.
I had a very positive experience with Punchr’s customer service. Although the product didn’t fully fit our living situation, their team handled everything with incredible professionalism, kindness, and understanding.They responded promptly, clearly explained everything, and even offered a full refund without requiring the product to be returned. That level of integrity and care truly stood out to me.I genuinely respect companies that prioritize their customers the way Punchr does. Thank you to the team for such excellent service — it definitely left a great impression.
Punchr is customer service at its excellence. I wish every company had this customer service.Yumi is super helpful and responds rapidly to emails. I made a mistake on my zipcode and Yumi did everything in his power to ensure my delivery arrived. Queries answered in a professional and personal way. Fantastic experience!!!
Exceptional customer service! Delivery was fast and I really like the product but I was having difficulty with it sticking to my floors. The Company tried everything to help me but in the end I just asked for a refund. They were very responsive and respectful and quickly refunded my money no hassles!
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