Review Time
This is a terrible scam and a complete waste of money. It takes nearly 2 months for you to receive your items. You cannot return them because you have to send them back to China at your own cost, which is three times what you paid for the items. They will not do anything to make up for sending you the wrong items (I ordered a black dress and a powder blue dress that looked nothing like it arrived instead ). Buyer beware! None of them resemble the photos on the website- the fabrics are extremely cheap and designs on the fabric are completely different from the photos. I spent $330 and have nothing to show for it.
Horrible quality. If I saw this dress at TJ Maxx for $5 I would walk by. It’s that cheap. Said it was cotton. Zero cotton. All polyester. Said it’s made in the USA. ha! Tag says China. Of course. Return policy is a lie. They did not offer a refund or ship back. Only ‘10%’ off or 40% off next order. Like I would EVER order from them again!Girls do not buy anything off an Instagram ad. Lesson learned.
Purefite claims easy returns when it is the opposite. They sent me the wrong dress. After I asked to return the dress, they offered me a percentage off and to just keep it. I didn’t want the dress because I don’t like it. I asked for the mailing label but they then told me that I would have to pay for an expensive label to return it!! Terrible customer service!! I also received the dress one month after I had ordered it - the website claims two weeks. The dress looks cheap and I will never ever wear it. It goes into the trash can.
Would give zero stars if I could as well. I was sent the wrong order (wrong size) and after 3 months of going back and forth with customer service the max offer I was given was 50% off something that they sent to me in error. Absolutely horrible. And…the refund has still not gone through. Complete scam.
Placed order and part of the order was wrong. They would not process a full refund within the refund period. They originally offered me 10% refund off of a $173 order. When I refused that offer, they came back with other offers. I only ended up getting a $120 refund but took that instead of going through the hassle of filing complaint with my credit card.
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