mobvoi.com

1.4
1.4 Based on 86 reviews

Tichome · Tichome Mini · Ticwatch Sport · Ticwatch Express · Ticwatch Active · Ticwatch Classic. Limited time promotion, pre-order here...

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Average Rating

1.4

/
5

86 Reviews

5 Star
10%
4 Star
1%
3 Star
0%
2 Star
3%
1 Star
85%

All Reviews

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Review Time

Trudy Wright
A Great Solution After an Injury

After slipping on the ice and breaking my wrist, I found myself lacking confidence in my usual walking pace. To remedy this, I ordered a treadmill for indoor use and reached out to the company to explain my situation. They delivered the treadmill promptly, and all interactions were polite and supportive. The assembly was straightforward, as my husband noted, and I'm genuinely pleased with its solid construction and functionality. While I typically use a more expensive orthopedic treadmill that is currently out of commission, this ultra frame treadmill has proven to be effective and provides a comfortable walking experience.

5
Date of experience: Dec 11, 2025
Helene Bell
Excellent Support Experience

After slipping on ice and injuring my wrist, I felt hesitant about my usual fast walking. I decided to order a treadmill to walk indoors and reached out to the company to share my situation. They delivered the treadmill quickly, and all interactions were polite and helpful. I'm grateful to the representative! Setting up the treadmill was straightforward according to my husband, and I'm thrilled with its solid performance. While I'm used to a more expensive orthopedic treadmill that's currently unusable, this new one certainly meets my needs and provides a comfortable walking experience.

5
Date of experience: Dec 10, 2025
Archibald A.
Disappointing Experience with Subscription Service

The company offers a program called TimeShow for accessing various watch faces. I paid for a two-year subscription through the platform, but despite multiple attempts to resolve my issue with their technical support, nothing was fixed. I feel like I wasted $80. This company seems unreliable, with subpar software and support. When I tried to get a refund from the platform, they informed me it wasn't possible due to the company's policies.

1
Date of experience: Nov 05, 2025
Valentine Scott
Not Worth It

These high-tech watches come with mediocre software, average customer service, and a poor one-year warranty. They seem to have a high failure rate. I recommend avoiding them.

2
Date of experience: Aug 21, 2025
QC82
Unimpressed with Product Longevity

I bought two watches from the company, and both failed after about 15 months. I was offered a discount on a new model, but they based it on my previous purchases, making it feel like I was being penalized for trying to save money. Their refusal to accommodate my request left me frustrated. I don't see myself buying from this company again.

1
Date of experience: Aug 04, 2025
Greg Bell
Faulty Product with Poor Support

I bought a walking treadmill that malfunctioned in under a year. The company refused to take responsibility, blaming the platform instead. This experience has been extremely frustrating, and I'm hoping for a refund from either the platform or my bank.

1
Date of experience: Jul 23, 2025
Barb P.
Avoid This Model

I do not recommend the TicWatch Pro 3 Ultra GPS. It works poorly with iOS, contradicting claims of compatibility. The connectivity is unreliable, frequently disconnecting, and the app is lacking in quality. The overall experience is so frustrating that I wouldn't recommend this watch even at a low price.

1
Date of experience: Jul 22, 2025
Toby C.
Not as Advertised

I purchased a TicWatch Pro 5 Enduro, which is marketed as a military-grade device with 5ATM water resistance. However, after taking a shower, it malfunctioned. When I reached out to the company, their response was that the watch isn't guaranteed for showering, which contradicts the advertised specifications. They stated that the shower test exceeds the standards, leaving me disappointed.

1
Date of experience: Jul 13, 2025
Adel Cook
Incomplete Order Experience

I recently ordered a watch and charger from the company's official website, but upon arrival, the packaging was incomplete. This has been a disappointing experience.

1
Date of experience: Jul 02, 2025
Demi Cook
Frustrating Service

If I could rate zero stars, I would. The two-year warranty in the UK is not honored, and the product is defective. The service has been appalling after numerous emails expressing my concerns.

1
Date of experience: May 19, 2025

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Business Details

  • Tichome · Tichome Mini · Ticwatch Sport · Ticwatch Express · Ticwatch Active · Ticwatch Classic. Limited time promotion, pre-order here

  • language https://mobvoi.com

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