Review Time
After slipping on the ice and breaking my wrist, I found myself lacking confidence in my usual walking pace. To remedy this, I ordered a treadmill for indoor use and reached out to the company to explain my situation. They delivered the treadmill promptly, and all interactions were polite and supportive. The assembly was straightforward, as my husband noted, and I'm genuinely pleased with its solid construction and functionality. While I typically use a more expensive orthopedic treadmill that is currently out of commission, this ultra frame treadmill has proven to be effective and provides a comfortable walking experience.
After slipping on ice and injuring my wrist, I felt hesitant about my usual fast walking. I decided to order a treadmill to walk indoors and reached out to the company to share my situation. They delivered the treadmill quickly, and all interactions were polite and helpful. I'm grateful to the representative! Setting up the treadmill was straightforward according to my husband, and I'm thrilled with its solid performance. While I'm used to a more expensive orthopedic treadmill that's currently unusable, this new one certainly meets my needs and provides a comfortable walking experience.
The company offers a program called TimeShow for accessing various watch faces. I paid for a two-year subscription through the platform, but despite multiple attempts to resolve my issue with their technical support, nothing was fixed. I feel like I wasted $80. This company seems unreliable, with subpar software and support. When I tried to get a refund from the platform, they informed me it wasn't possible due to the company's policies.
I bought two watches from the company, and both failed after about 15 months. I was offered a discount on a new model, but they based it on my previous purchases, making it feel like I was being penalized for trying to save money. Their refusal to accommodate my request left me frustrated. I don't see myself buying from this company again.
I bought a walking treadmill that malfunctioned in under a year. The company refused to take responsibility, blaming the platform instead. This experience has been extremely frustrating, and I'm hoping for a refund from either the platform or my bank.
I do not recommend the TicWatch Pro 3 Ultra GPS. It works poorly with iOS, contradicting claims of compatibility. The connectivity is unreliable, frequently disconnecting, and the app is lacking in quality. The overall experience is so frustrating that I wouldn't recommend this watch even at a low price.
I purchased a TicWatch Pro 5 Enduro, which is marketed as a military-grade device with 5ATM water resistance. However, after taking a shower, it malfunctioned. When I reached out to the company, their response was that the watch isn't guaranteed for showering, which contradicts the advertised specifications. They stated that the shower test exceeds the standards, leaving me disappointed.
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