Review Time
If I could give lower then a one star I would this company is a true ripoff they take your money and give you boots that you didn’t order and they look nothing like what they advertise. And when you ask for a refund they want you to keep the boots thats cheap looking and too big. They had the nerve to ask me to keep the boots and they will give me back 20% then it went to 30% now it’s up to 35% the last I checked. I wish I would have looked at their reviews before I place my order. Dam near took me a month to get the boots Their shit is fake and their advertisement is misleading it’s all fake shit they’re selling. If these scam artist don’t give me my refund I’m calling my credit card company and I will have them to revise the charge. And then I’m throwing their shit in the trash. Because that’s exactly where they belong. Who put shoes in a plastic bag then have USPS stuff them in a mail box. Who does that. I should have known better when it took my package a month to get to my location only to get stuffed inside my mailbox!
Do NOT waste your money on anything from this site. This company is garbage. They did fulfill my order (over 2 months to ship 1 small item) but their products are not as advertised and cheap knock of versions that belong nowhere but the dumpster. Refunds were rejected by customer service.
Ordered 2 pair of boots from this company. Took 5 weeks to get. Label says Chicago, Illinois , but when I complained about the boots they said to ship back was too expensive to ship to China. Boots look nothing like the advertised pictures. Tobacco python cowboy boots came in as maroon red not brown. Size was 2 sizes too big.The 2nd pair was correct size but a shiny black python leather ankle boots. Smelled like rubber. No box just should in a plastic bag with other boots. Customer service playing games with keep them and 10% back. Next offer was 30%. Now a week later I’m at 40%. They are way too big and wrong color. The bottom of the sole looks nothing like the boots pictured either. Don’t buy from this company. It’s the basic China bait and switch. They sell you a pic you want and send some cheap cosmetic boot and force you to keep what they sent. Horrible
Awful Customer Service: I purchased a pair of their boots, but they were huge. When I asked about an exchange, they said that they sent the correct size. And maybe they did, but if so, then their sizes run extra large. I wear a size 10 but it fits like a size 12. I think part of the problem is that the boots are European sizes, not sizes used in the United States. Regardless of why, they have not been helpful in the return/exchange request. That being the case, I do not recommend doing business with this company.
Scam! Sent me the wrong boots and size. Then want to discount something that I never ordered. The quality of the boots I received look like something you would buy at a flea market. This wasn't the same or same quality of the boots I ordered. They want to discount me on the wrong boots and wrong size. Kind of like ordering steak and they bring you liver and then they want to discount it. I wouldn't ever do business with this company again. In credit card review... Joke!
After waiting over 3 weeks the moment I saw the large plastic envelope thrown against my garage door not in a box I knew I was in trouble. I could smell rubber before opening the package. My heart sank. On inspection the mailing package had two pairs of shoes each stuffed in a smaller plastic bag. The ad clearly stated that both pairs were "genuine leather. BOTH PAIRS WERE 100% RUBBER. Trust me, neither pair has ever seen a cow. I wasn't sure what "GENUINE LEATHER" meant to someone from China. I never put them on and sent an email to them the day I got them and told them I wanted 100% of my money back. Approximately $98.00. Their ad states easy refund. THAT IS A LIE. I have played phone tag with them for two weeks. First it was a 20% refund. Then it was a 30% refund. Although they owe me a 100 % refund I countered and said the least I would take would be 50%. They agreed and said I should get the refund in 1-3 days. We will see. If AOL is going to allow ads on their site from businesses in China they need to hold them to some kind of standard. The last experience I had like this was when I placed an order to TEMU. Same horrible products. They did give a 100% refund. I don't want rubber shoes. My last resort was this site for complaints. MY ADVISE......NEVER ORDER FROM purefite. BUNCH OF LOOSERS. THANKS FOR LETTING ME VENT. KEITH DUNN
The boots listed in the advertisement picture were not the boots that I got. They were different color they were different toe style as well. And they smelled like petroleum. I wanted to return but they refused and would only offer 40% back. This place is a scam
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