Review Time
YOUR ANXIETY = THEIR GAIN. This was possibly the worst dental experience I've ever had. Don't trust the misleading reviews; listen to someone who has been there. I contacted the dental practice to inquire about their services since I have a deep fear of dental visits due to a past incident. Initially, they seemed accommodating. However, the first warning sign was the aggressive approach during the examination. A routine check-up shouldn't result in pain. I was then asked to pay multiple times for two small x-rays and one large x-ray, which I refused, as I wasn't willing to pay nearly £50 in addition to my appointment fees for what felt like a scam. I was told I needed to pay £2000 for just a cleaning, or I would lose my teeth. The level of unprofessionalism was shocking; I ended up in tears, fearing for my dental health as both the staff member and the individual at the computer insisted that my teeth would be at risk if I declined the treatment. I left feeling extremely anxious and upset, worried about how to afford this treatment because losing my smile is not an option. I was advised to seek out a legitimate dentist after discovering numerous negative reviews about this place. Not only did the real dentist inform me that I didn’t need any significant work, but he also reassured me that there was no basis for the claim that my teeth would fall out. The cost for my treatment today was a mere £30, not the outrageous £2000 I was quoted. My treatment plan is not urgent. The real dentist was gentle and supportive, providing the reassurance I desperately needed after this awful experience with a scam dentist. It's one thing to profit from someone's health struggles, but exploiting anxious patients for financial gain is completely unacceptable. If you are anxious about dental visits or care about your time, health, and finances, I urge you to seek care elsewhere. Anywhere but here.
I needed an extraction for a broken tooth that was causing me a lot of pain , dental hub Peterborough got me in the next day for a check up and had me back in for the removal asap , My Dentist was Elise and the nurse was Izzy , they were amazing! so friendly and kept me calm during the procedure as i’ve always been nervous of the dentist , couldn’t recommend anyone else!! thank you!
I left a message on their website explaining I needed to see someone. I got a telephone call within half an hour & I booked an appointment for the next day. The service was fantastic as were the people. My treatment was explained as it was happening. Would absolutely recommend them.
YOUR ANXIETY = THEIR PROFIT.Possibly the worst dentist I have ever come across. Don’t believe the fake reviews, listen to a real person.I called up the Northampton Practice enquiring about their services as I’m absolutely petrified of the dentist after a bad experience. They seemed nice in the beginning. The first red flag was how aggressive the lady was inside my mouth. A check up should not cause me pain. I was then asked to pay 3 seperate times for 2x small x-rays and 1 large x-ray.. which I refused because I’m not paying nearly £50 on top of my appointment costs to be lied to and a good hunch it was. I was then told I needed to pay £2000 for JUST a clean or my teeth would fall out. EXTREMELY unprofessional practice, I started crying and felt terrified for my mouth health as both the lady and the man at the computer stressed I would lose my teeth if I refused this treatment. Now as far as I was concerned my mouth wasn’t in any danger but I left extremely agitated and upset wondering how I was going to come up with this money for my health because nobody wants to lose their smile.It was recommended to me to go to a REAL dentist after a load of bad reviews was found for this place. Not only did a REAL dentist tell me that I didn’t need any major work done, he told me there was no reason to be told my teeth would fall out, there was no reason for me to pay £2000 compared to the measly £30 I paid today. My treatment plan is NOT emergent. He didn’t bash my teeth with a metal rod, they were actually extremely helpful and kind and really put my mind to rest after this awful scam dentist tried to take all that money from me.It’s one thing to make a profit of someone’s ill health but it’s another thing to play on anxious patients for profit.If you are an anxious patient, or if you simply value your time, health and money.. GO SOMEWHERE ELSE. ANYWHERE ELSE
I would not recommend the The Dental Hub in York, Huntington practice. The receptionist is rude and unprofessional. She deregistered me without my consent. If you are an NHS patient be prepared to be assigned an inexperienced nurse.If you value your health, your time, and your money, I strongly recommend going elsewhere.
I’m no good when it comes to dentist. I found this dentist in peteeborough via googling it due to having an abscess above my tooth(left side of the upper mouth) the abscess did burst itself which was a relief and got myself antibiotics. Went to the dental hub to see how bad it was.. and i had a lovely women dentist called Elise. Absolutely amazing. Had a x ray and she told me abscess is definitely self draining. Had 2 options to get a route canal or tooth extraction. I chose tooth extraction. What a relief that was. Elise was so steady with her hands. Took her time. Kept checking if I was okay. Gave me numbing gel as well as numbing injection and used special tools to check if i could feel any pain. Very comforting actually. We even talked about non dental stuff before hand because i was so nervous. The staff themselves are lovely. I do need more work done in my mouth, which i will be getting done in the new year. If i could give more than 5 stars i would. Some prices can be abit high. But totally worth it. Thank you so much!!
I cannot speak highly enough the hub they were fantastic..!! I needed an emergency appt on a Sunday..!!From the girls on the phone to the lovely man that let us in as my husband was unable to walk far..! Elise was wonderful she made my husband very much at ease....I would not hesitate to recomend the Peterborough Dental Hub...Thank you all....🤩🤩🤩
I had a deeply frustrating experience at this dental practice. I paid for a deep cleaning, but received only a basic cleaning, not even close to the service I was described or charged for. No clear explanation, no refund, and no effort to make it right.On top of that:• I had a fractured tooth, which was completely missed despite undergoing both local and panoramic radiographs during my visit. The fracture was later confirmed elsewhere, proving the diagnostic failure.• When I tried to raise a complaint, I was met with a long, confusing process that led nowhere. The only offer I received was a 15-minute appointment, which was then refused at the last minute. That was their idea of resolution.This practice failed me on every level—diagnosis, treatment, and professionalism. I’ve had to seek care elsewhere just to undo the damage caused by their negligence.If you value your health, your time, and your money, I strongly recommend going elsewhere.
Had another visit to the dental hub today and yet again happy with the service I was given and you get a good service from the team as stated in my previous message top quality and excellent service from start to finish without any hesitation will always use the peterborough dental hub without a doubt
The Dental Hub deserves 0 stars due to management. Believe the TRUSTPILOT reviews!Go elsewhere. Dr. Nabeel was dismissive and unprofessional, openly admitting he’s never had dental treatment. He kept commenting on my Invisalign journey when I wasn’t asking for his opinion. I went in for an emergency check-up for pain unrelated to Invisalign, but he insisted on offering unsolicited comments. When I asked about the brand of whitening products they use, he couldn’t even give a straight answer and made a mockery when I asked if it was Phillips Zoom. He seemed more focused on proving himself rather than addressing my concerns. His people skills and customer service were severely lacking.I called to give basic feedback about this, and I received an unreasonable message from the so-called director of The Dental Hub, who manages both the Milton Keynes and Northampton branches. He told me that a manager would call me and that they welcomed feedback, but instead, he ended up texting me and referred to me as "a pain in the arse"—this message came from the company number.(See attachment)The director seems more focused on walking his dog and sipping coffee than actually managing the practice and handling complaints professionally. He clearly didn’t bother to check who he was messaging before hitting send.Just because you’re a private company doesn’t mean customer service should be ignored!This practice seems driven more by profit than by patient care. I’ll be interested to see what the GDC has to say about this.Update: The director reached out via his personal number, offering a brief and unconvincing apology. (See attachment of how they handle misconduct and complaints.) This sums up how this place handles issues.
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The Dental Hub is a leading dental clinic in Gurgaon that is led by one of the renowned dentist in Gurgaon, Dr Amit Garg and his wife Dr Neha Garg.
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