Review Time
On October 20, 2023 we had booked Quick Contractors to install a Hood Range, and Connect/install a water line to the fridge. When booked, I thought I also needed to have a water line installed for the Ice Maker so I had booked that too. So we had 3 things that we booked through Quick Contractors. The plumber arrived on October 20th and told me he would not be the installer for the hood range even though it was on his work order. I didn't think anything of it because I figured someone else would show up. As you can guess, no one showed up and no one called me. I reached out to Quick Contractors over the phone and they need to change their name because they are not in any way "Quick". In fact, it took several calls to get to someone who could try to help me but that is a joke because they simply gave me the runaround, had no idea what I was talking about, told me the work was completed etc.Finally I thought I got through to them and they understood that I only had the water line to the fridge installed. Meaning that the Hood Range and the Water line for the Ice Maker had not been done. I also explained that I never needed to have the water line installed to the ice maker so that needed to be removed from my Bill. Oh, did I mention that in order to book these guys, you have to pay for the entire work at time of booking? Yes, you do.The Hood Range was $183.99 +TaxThe Waterline for the Ice Maker was $155.99They were supposed to call me on Monday October 23rd, never happened. No call at all until I called again on Thursday October 26th only to have them tell me they refunded my credit card. I had no idea so I looked and they only refunded me the amount for the Hood Range. I am still waiting for the 155.99+tax.Not to mention that my Hood Range sat there doing noting, not installed until I found another installer and had to pay them to come and do it.The time I wasted, on the phone with these guys was beyond acceptable and then having to find someone else to install what they got paid to do was over the top.... but then to be 3 weeks since the incident and still not have my refund for the Ice Maker is frustrating, they have my money. Customer Terry Melo Work order #1983059STAY AWAY from this company, they do not care about their customers and make it hard to talk to anyone who knows anything to do with their job. They can't even put you on hold while they make another call to inquire about something, they tell you they only have 1 line. Then they never call you back.
I have ordered cooktop and paid for installation at Home Depot. The installer was from Quick Contractors -too bad you can not choose the other one. The first time he didn’t show up ,the next time he told me without even looking that it will cost me additional 150$ on top what I paid at Home Depot and I have to pay now and their receptionist offered me to re schedule if I am not paying right away! So rude! Plus it was my second day off. So ended up to pay total $300 for installation of Cooktop! Complained to Home Depot but nobody cared to call me back . PLEASE FIND YOUR OWN CONTRACTOR DO NOT USE QUICK CONTRACTORS SERVICES
This company was the only option offered to me for the installation of a washer-dryer bought at Canadian Appliances (CAS). They were impossible to reach for a few days. No-one was answering the telephone or the e-mails that I had sent. When finally after about 5 days, I was given a date and my credit card number was taken, nothing happen. A few days later, another date was given, nothing happen again, then a few days later, another date but this time with a confirmation number. The afternoon before the day of the installation, I received a call changing the date again for the same day. I had to rush to the house waiting for hours for nothing because they showed 3 hours later anyway. The installation was done but they left the old appliances in the middle of the way claiming that the truck was full. They said that they would be back the next day but refused to give a time. When I called the next day, I try to get a more precise time for the pickup, they insinuated that the removal of the old appliances was not included in the price. In the many phone calls and e-mails that we exchanged, removal of the old appliances had always been mentioned. I find their attitude suspicious. This is a lot of aggravation and a lot of time lost.
these guys are quick alright. i called them and inquired about installing a water source for a refrigerator(no existing water source). i was told that i need to pay an appointment fee(96$) which would be included in the bill after the work is done. they came in took some pictures and told me i need a handyman to run the watersource. i am still scratching my head after all i did explain that i need a NEW water source to the nice rep over the phone.
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In 2004, QuickContractors.com Inc. was founded with the intent of cleaning up and organizing the contracting industry. As a result of the high demands for skill-based services, there are too many businesses that are jumping on the contracting bandwagon looking to make a quick dollar. These so-called “fly-by-night” contractors are ruining the reputation of many established contractors and service providers as they lower consumer confidence. ...See more
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