Review Time
The moderators in the discord are beyond rude, really unprofessional, they berate customers if you question anything like hey, is it possible to get more granular updates? Poor tone for customer service + threaten to increase the price just for offering feedback like that, never had a more insulting experience at a retailer in my life.
I have purchased from this company consistently since their first keyboard launch years ago and own every single board that has been on sale. It's safe for me to say that the quality of their keyboards is great and the pricing is plenty reasonable too. I'd recommend QK/Neo keyboard to anyone who is interested in getting into the hobby. This company offers the best Quality to Price ratio in the market for sure. I also want to mention that I needed help with getting my keyboards to work couple of times. All I did was getting on to their Discord. There are so many helpful people in the community who are ready to help. Plenty of resources are available on their Discord and also on the website. It was a bit tricky to navigate at first but after a few times, it makes more sense or I just asked people on Discord where to find things. Another important mention, if you're looking for a mechanical keyboard, this company stocks their keyboard parts for yearssss. You can buy replacement or more parts later on unlike most other companies in this hobby that basically if your keyboard breaks, you're done for cause no replacement parts available. So yeah. Qwertykeys keyboards tick all the right boxes for me. I'm happy to recommend them to anyone.
I bought a mechanical keyboard in a group-buy because in Europe they are not able to ship it. After waiting for so long, I discover a scratch over the case (which wasn't noticeable under natural light, but on artificial one – the lamp). They are not willing to offer me a replacement because the product was assembled. They are playing around generic Acceptable Quality Standard without offer a proper solution. I work in a hi tech company where we have a lot of enthusiastic, they didn't lost one customer, but many others.
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Hello there! Welcome to the official store of Owlab, Qwertykeys, and Neo Studio. We are dedicated to crafting innovative, high-quality, and affordable custom mechanical keyboards for consumers, allowing more people to experience the charm of typing. Join us on this journey to elevate your typing experience to new heights!
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