Name: railspirit.com
Telephone: 000000000
Rating: 3.1

Rendell Kelly Guest

AVOID AT ALL COSTS!

I received a thank you note from the president of the company asking for feedback on my order before it even arrived. I'm very dissatisfied. It ships from overseas instead of the USA as expected. I would have avoided this purchase if I had known.

Date of experience: Dec 20, 2025

David Price Guest

2 months ago

Transparency with Customers is Essential

It’s important to be transparent with customers about where merchandise is shipped from. It took 21 days for my order to arrive. Had I known it was coming from overseas, I would have chosen not to place the order. Products honoring American railroads should ideally be made in the USA.

Date of experience: Dec 19, 2025

Lenny Guest

2 months ago

Be transparent about shipping origins

It’s essential to be upfront with customers about where products are shipped from. It took 21 days for my order to arrive. Had I known it was shipping from overseas, I wouldn't have placed the order. Products meant to honor American history should be made in the USA.

Date of experience: Dec 19, 2025

Fern Guest

3 months ago

On-time delivery.

The order arrived exactly when promised.

Date of experience: Nov 24, 2025

Jenna Butler Guest

3 months ago

Delivery time

It took quite a while for my order to arrive; I even had to buy another gift since it didn't arrive on time. However, the item looks well-made.

Date of experience: Nov 24, 2025

Charles Reed Guest

3 months ago

Order issues

Encountered issues with my order. It’s common for shoppers to receive incorrect sizes when ordering. The dismissive attitude won’t bring customers back.

Date of experience: Nov 24, 2025

Penny L. Guest

3 months ago

Lost in transit

I have no idea where my order is. I can’t track it. I would rate higher, but I received two review requests before the product even arrived. They felt quite pushy.