Review Time
There's absolutely no customer service. I had no idea I would struggle this hard to get something so small rectified. I purchased 2gigs of data that didn't reflect immediately, I thought it would be there the next day.. over a week later, countless calls ands emails and still nothing. The only way u get to talk to anyone is when you request a sales call, they call within 3mins, promise to sort it out everyday but never do. Worst experience with an internet provider ever.. by the way, I'm still waiting
Update ReviewI am compelled to express my utmost admiration for Cathrine's exceptional work. Her dedication and expertise have left me in awe. I strongly recommend considering her for a promotion to a top-tier position.If that's not feasible, I'm willing to offer her a role in my own company. Catharine has been instrumental in assisting my wife, Simethembe, and me. Her perseverance and conviction even convinced me to take on a project I was initially hesitant about.I'm thrilled with the outcome and look forward to future collaborations. In fact, I propose that we consider rebranding our initiative, currently known as 'Rain,' to a more professional and corporate name.
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