Review Time
I really appreciate IconScout's versatility, not only with the types of designs that they offer and the easy options for customizing, but their customer support goes above and beyond even on a Sunday night. They're well worth every dollar.
I really appreciate IconScout's versatility, not only with the types of designs that they offer and the easy options for customizing, but their customer support goes above and beyond even on a Sunday night. They're well worth every dollar.
Iconscout is an incredible platform for designers and developers. Their vast library of icons, illustrations, 3D assets, and animations makes it easy to find exactly what you need. I especially love how simple it is to customize assets and integrate them with tools like Figma and Canva. The quality is top-notch, and the variety ensures I never run out of options. Highly recommended for anyone looking to elevate their design projects!
I’ve been a contributor on IconScout since 2020 and the experience has been really good overall. The platform is easy to use and well organised. I also use IconScout for my personal design work, and the quality of icons and images is excellent. You can easily find good-looking icons for different design needs. Definitely a reliable platform 👍
Like many other commenters, I was surprised to find that you have to pay for a year in advance (which I think is intentional), so when I was charged 180$ instead of 14$, I was shocked and devastated. Having read the comments here, I realised that it would be difficult to get my money back. I think this is a "survivor" bias (only people who didn't get their money back wrote the comments), so I wanted to say that, after four days, I received the full amount I paid. Moreover, customer support was polite and responded extremely quickly.
We’ve been facing a persistent issue with our inability to download icons from Iconscout, which is directly impacting our team’s workflow. Despite our repeated follow-ups and a clear explanation of the problem, the issue remains unresolved.What’s especially frustrating is the lack of proactive support — we didn’t receive any prior communication asking for clarification until after the ticket was closed. We’ve now requested multiple times for the ticket to be reopened, but haven’t received clear guidance or any effective resolution.We expect better transparency and support from a platform that charges for access. As a customer, being left in the dark while productivity is affected is not acceptable.We hope this review prompts your team to take such support cases more seriously moving forward.
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Iconscout is a design resources marketplace with 2 Million+ design assets like Icons, Illustrations, 3D and Lottie Animations.
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