rainbowintl.com

2.5
2.5 Based on 76 reviews

Full service restoration services from water, fire, smoke, odor damage....

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Average Rating

2.5

/
5

76 Reviews

5 Star
37%
4 Star
0%
3 Star
0%
2 Star
5%
1 Star
58%

Filtered Reviews

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Review Time

Flynn F.
It took over a year to fix my townhouse…

It took over a year to fix my townhouse after a flood. The quality was so poor they had to redo things multiple times & some things never got done right. They took so long I had to do a lot of the work myself. Then it took them 336 days to get the insurance company the closing invoice so I could get the money they owed me & be done with them.

1
Date of experience: Mar 30, 2021
2nd_Klein
It took over a year to fix my townhouse…

It took over a year to fix my townhouse after a flood. The quality was so poor they had to redo things multiple times & some things never got done right. They took so long I had to do a lot of the work myself. Then it took them 336 days to get the insurance company the closing invoice so I could get the money they owed me & be done with them.

1
Date of experience: Mar 30, 2021
Francine Reed
Took advantage of a young family. Very cross with Mr. Crossfield

The team that helped me recover my property from a fire were amazing, they are the reason this review is a two star, the issues came when involving management due to lost items.Emails directly from Wayne Crossfield (owner) regarding the missing items from the inventory were followed by excuses of furloughed staff and their 3rd party having issues disregarding the fact that Rainbow had continued working all throughout lockdowns and very active on media. Eventually he ignored any incoming emails from me asking for a resolution to the issue and nearly a year later we are no closer to seeing either our missing items or any type of compensation.

2
Date of experience: Jan 19, 2021
Clyde
Took advantage of a young family. Very cross with Mr. Crossfield

The team that helped me recover my property from a fire were amazing, they are the reason this review is a two star, the issues came when involving management due to lost items.Emails directly from Wayne Crossfield (owner) regarding the missing items from the inventory were followed by excuses of furloughed staff and their 3rd party having issues disregarding the fact that Rainbow had continued working all throughout lockdowns and very active on media. Eventually he ignored any incoming emails from me asking for a resolution to the issue and nearly a year later we are no closer to seeing either our missing items or any type of compensation.

2
Date of experience: Jan 19, 2021
Danielle L.
Sorting out flood damage. Sam and his team arrived this morning…

Sam and his team arrived this morning to sort our flood damaged house after yesterday torrential rain - I cannot say enough to thank these guys - they were kind and caring and just took control of the situation- amazing team and incredibly professional.

5
Date of experience: Dec 24, 2020
Sorting out flood damage. Sam and his team arrived this morning…

Sam and his team arrived this morning to sort our flood damaged house after yesterday torrential rain - I cannot say enough to thank these guys - they were kind and caring and just took control of the situation- amazing team and incredibly professional.

5
Date of experience: Dec 24, 2020
Clara Bryant
Very bad experience!

1
Date of experience: Dec 22, 2020
Eva P.
Very bad experience!

1
Date of experience: Dec 22, 2020
AB59
Just had a retail premises restored…

Just had a retail premises restored after a fire can not thank Jackie lee and the team for there outstanding work whole place looks like a new premises well done guys

5
Date of experience: Nov 20, 2020
Gwendolyn
Just had a retail premises restored…

Just had a retail premises restored after a fire can not thank Jackie lee and the team for there outstanding work whole place looks like a new premises well done guys

5
Date of experience: Nov 20, 2020

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