Review Time
Booked a holiday to Florida from Edinburgh to Orlando 14th February 2026 until 28th February 2026 was highly recommended by the Manager Lewis at Ramsay Travel, Dunfermline, Fife to stay at Floridays, just near International Drive, ( he had never been to Florida himself, and no other members of staff had been either ) on arrival issued a two bedroom suite, smelt of damp and mould, not clean, issued a second suite, no sheets provided for bed settee in lounge, minimal cooking utensils, items either broken or missing, parts of doors missing unhelpful rude reception staff, major issues with transportation to theme parks, either hours late or didn’t show up at all, had to pay out for taxi’s. Dirty disgusting cafe on site, no clean towels at pool, endless issues. To follow on Ramsay Travel putting incorrect dates on park tickets, more time spent in a queue trying to sort it out, problem with transfers from airport to accommodation, incorrect flight time and fight number on paperwork for return journey back to Edinburgh, paid park tickets including water parks which were closed, we were not advised of this. To conclude waiting on an outcome of my complaint which I directed to Ramsay Travel, Head office, Dundee, which David Terry is dealing with?? Would advise anyone going to Florida DO NOT BOOK WITH RAMSAY TRAVEL, or STAY AT FLORIDAYS RESORT. will put another review on once RAMSAY TRAVEL HEAD OFFICE, has been in touch ???
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Independent Travel agent with over 30 Years Experience .
Fantastic Value for Money and service Provided .
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