rapidmedicalsupplies.com.au

4.6
4.6 Based on 21 reviews

Australia's first online medical supply store to offer a true and holistic approach to health and well being. Get your Rapid Anti-Gen test today....

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Average Rating

4.6

/
5

21 Reviews

5 Star
82%
4 Star
9%
3 Star
0%
2 Star
0%
1 Star
9%

All Reviews

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Review Time

Speed Hopkins
Web site easy to navigate.Itwas easy to place an order. Delivery time reasonable,price competitive.

Web site easy to navigate.Itwas easy to place an order.
Delivery time reasonable,price competitive.
Response time from sales staff a little slow.
Staff friendly.
Solax folding mobility scooter performance is good.
Except the battery led indicator doesn't show full even after being fully charged.

4
Date of experience: Feb 02, 2026
Patrick Adams
Ideal walker for my elderly father

My 88-year-old father takes the bus to the nearby shopping center and is extremely pleased with how versatile, lightweight, and stable it is. It moves easily around the house and over grass. The price is very reasonable. I highly recommend this walker for anyone who uses one daily. Delivery was very quick and hassle-free. This is the second item I’ve purchased from the service, and it will be my preferred choice for future needs.

5
Date of experience: Jan 19, 2026
Clyde Adams
Extremely stable and lightweight

My 88-year-old father travels by bus to the local shopping center and is very pleased with how versatile, lightweight, and stable it is. It maneuvers easily around the house and over grass. The price is quite reasonable. I highly recommend this walker for anyone who uses one daily. Delivery was very fast and without any issues. This is the second item I’ve purchased from the service, and it will be my go-to for future needs.

5
Date of experience: Jan 16, 2026
oungou
Incredibly quick delivery

The delivery was incredibly quick.

5
Date of experience: Jan 13, 2026
Outstanding experience

The service is consistently prompt in both delivery and the quality of goods.

5
Date of experience: Jan 09, 2026
Lucy Parker
Rollator issues not addressed

Our rollator was effective, but it needed an adjustment within the warranty period before an overseas trip, and the service denied responsibility. Very disappointing for such a minor issue.

1
Date of experience: Jan 08, 2026
Riley
Timely delivery updates

I was kept informed about the delivery, especially since it was during the holiday season. They were easy to communicate with and offered great value for money.

5
Date of experience: Jan 06, 2026
Thor J.
Avoid this service

If I could give zero stars, I would. I paid a substantial amount for a portable oxygen concentrator for my daughter. I attempted to cancel soon after realizing she would never use it due to her worsening illness. I contacted the service before dispatch, but their strict no-cancellation policy applied, despite never having seen that policy. I even offered compensation for any potential costs incurred from the cancellation, but received no response. The service has ignored all my communications, even after informing them of my daughter's passing before the product was delivered. The machine remains unopened in its delivery carton. Their only response was a generic thank you for reaching out, claiming they strive to assist customers. It’s almost comical in a sick way, as a few days later, they sent me a questionnaire asking for feedback on how to improve their customer service. Are they even real? I expressed my thoughts clearly. DO NOT engage with this service. Their customer service attitude is toxic.

1
Date of experience: Jan 05, 2026
Hayley Clark
A Christmas miracle!

It was nearly Christmas, and all through the house, not a creature was stirring. My trusty device, purchased two years ago, failed just days before Christmas 2025, and the last one available was sold before I contacted the service. However, the service delivered a Christmas miracle! I received a newer model at a better price within 6 days. The representative provided exceptional support, and I am incredibly grateful.

5
Date of experience: Dec 23, 2025
Jenna Price
Prompt and well-packaged delivery

The goods arrived promptly and were well packed. The item met my expectations.

5
Date of experience: Dec 22, 2025

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