Review Time
AVOID THIS BUSINESS AT ALL COSTS. The online shop displayed a different product from what was actually sent. They mentioned that a different item might be received, but that item was not shown on the website—only the one color I initially saw. This is a misleading practice overall. When I raised my concerns, they asked me to cover the return shipping and a restocking fee. It's ridiculous. They have a contact number, but no one picks up, and they have a text line that goes unanswered as well. They took my money and the return label they provided, which they claimed was out of goodwill, still charged me a restocking fee, and then refunded the remaining amount. A SCAM. The reviews are accurate. I regret not researching this business beforehand.
AVOID THIS COMPANY. The online store displayed a different product than what I received. They mentioned that variations might occur, but the alternative product was not visible on their site—only the one I initially saw. This is clearly a deceptive practice. When I raised my concerns, they insisted I pay for return shipping and a restocking fee. It's absurd. They have a phone line that goes unanswered, and their text service is equally unresponsive. They took my payment, accepted the return label they provided 'out of goodwill', charged me a restocking fee anyway, and refunded a smaller amount. A SCAM. The negative reviews are accurate. I regret not investigating this company further.
I highly recommend this company for their amazing products. During the pandemic, I started shopping online and became passionate about natural, organic items. I sought clothing made from undyed, non-toxic materials, ethically produced in the USA or Europe, avoiding sweatshops and synthetics. Finding a company that met these criteria was tough—until I found them. Since then, I've nearly revamped my entire wardrobe with their offerings. I own organic cotton T-shirts, hemp shirts, a sport coat, and much more. Their clothes are the most comfortable I've worn. While I usually keep my great finds to myself, I felt the need to share my experience, especially after seeing negative reviews about customer service and pricing. Even though their service isn’t always the most communicative, they’ve resolved my sizing issues through exchanges or refunds without hassle. I regret returning a clearance item that was final sale, but I'm glad I kept it because I use it daily. Some mention high prices, but I find the value unmatched. I returned a hemp sport coat thinking it was too small, but regretted it immediately and reordered. I want to ensure this company stays in business as they offer unique, quality, ethical products. If you value sustainable clothing, give them a try.
I purchased two pairs of running shorts that arrived promptly and feel amazing on my skin. They are pricey, and I wish the company would consider lowering their prices so I could buy more, but the difference between synthetic and organic fabric is astonishing. The quality is excellent too.
I received a poorly fitting garment and returned it in the same condition. Unfortunately, it was past their return window. They offered no assistance and sent me a bill for shipping the item back. Disappointing. In 2025, there are countless options for natural and organic clothing, and I recommend exploring those. I regret being a returning customer and lost nearly $100 on a shirt.
I am very disappointed with this item. We ordered a shower curtain that was supposed to come with a wax bar instead of a liner. The wax wasn’t sufficient, so we had to buy more, adding another $60. It took days to apply the wax evenly, and after a month, it started leaking and developed mold. I reached out to customer service for a replacement, but they were unhelpful, insisting the product wasn’t defective. This was an expensive purchase, and I was very let down by the overall experience.
I recently bought a shirt that shrank significantly after washing and drying, losing inches in length. The hem began to unravel as well. After weeks of trying to contact customer service, I was advised to email them. I requested a refund or replacement, but they claimed the shirt isn't defective since natural cotton can shrink, despite no warnings in their product description. They suggested I get it repaired elsewhere, acknowledging its issues. This response is unacceptable, and I've received no further communication.
This company is incredibly unethical. I spent over $1000 in just two months and made one complaint, after which they stopped responding. I ordered six pairs of underwear, but they all varied in size, with two being significantly smaller. Their response to my email was dismissive, blaming me for washing them. I've never encountered such poor service from any retailer. Claiming to be a small business is no excuse for shipping incorrect sizes and refusing to rectify the issue. After I sent them a video showing the size discrepancies, they ignored me. My negative review on their site was deleted, while positive ones were published immediately. This is unethical behavior. I had planned to purchase more items, but I’m now looking elsewhere for better options.
Terrible customer service! They claim to be environmentally friendly but still attach synthetic tags to their so-called 'biodegradable' clothing. When I reached out about this, they ignored my inquiries! It's frustrating. Do not buy from them!
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Hemp Clothing Products, Bed, Bath, plus Organic Cotton & Linen Products. 100% natural. Chemical-free. Sweatshop-free. Large selection of hypo-allergenic natural products for MCS and TILT and skin allergies. Made in USA, Canada, Europe.
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