Review Time
The service seems to prioritize profit over customer satisfaction, attempting to extract as much money as possible. They automatically enroll you in a subscription even if you deselect the option, and they deliberately complicate the cancellation process. If you manage to cancel or pursue a refund, they may 'blacklist' your information, preventing future purchases due to perceived lack of profitability. I wouldn’t suggest making a purchase unless you're ready to potentially lose a significant amount of money. Additionally, their shipping is extremely poor; even with express options, delivery takes an excessive amount of time.
This site is fraudulent. They continue to charge my credit card, and I have yet to receive my items. I was forced to cancel my credit card and have also notified my local authorities to alert others. I placed an order on November 28 and it still hasn't arrived. There has been no communication from them. I attempted to report this to the platform, but they showed no concern.
I ordered on December 15 and have only received a confirmation of my order. My payment has already been processed, yet I've sent an email inquiring about the shipping date and have received no reply. Initially, it seemed my order would arrive before Christmas, but now my child is missing several gifts. I'm feeling concerned and would like to know when I can expect my order.
I placed an order and received a confirmation, but the payment was deducted from my account and I haven't received any shipping information. Despite multiple attempts to reach out through various channels, I haven't heard back from them. It won't arrive in time for the gift, which is very disappointing.
I wish I had checked reviews before ordering. I was promised mid-December delivery for Christmas gifts, but they sent a generic email about being busy. Clearly, they never intended to fulfill my order on time, and now they’re not responding to my emails.
Update: A bug caused emails to be sent incorrectly, but support quickly helped me resolve my concerns. I haven’t received my items yet, but I appreciate their transparency and prompt response. The only confusion was due to the bug, so I feel comfortable giving them a 4 out of 5.
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