Review Time
I ordered a stethoscope and was immediately notified that it was on backorder and given a possible date it would be in. I was asked if I would like to cancel or change my order. I opted to wait and they were great about giving me updates even personally calling me!! I received the stethoscope today and it is so beautiful! Thank you for going above and beyond for customers!
I ordered a stethoscope and was immediately notified that it was on backorder and given a possible date it would be in. I was asked if I would like to cancel or change my order. I opted to wait and they were great about giving me updates even personally calling me!! I received the stethoscope today and it is so beautiful! Thank you for going above and beyond for customers!
Ordered a stethoscope 8 days ago. Never arrived. Paid for fedex because it was needed for work. Weather problem somewhere resulted in fedex unable to track or project shipment.. Called Reddington to get ANY kind of information whatsoever but spoke to a young lady who sounded as she only cared about answering the next call. Inquired if she could share any information about other recent customer complaints that might indicate if the problem was local to her region or mine. Did not seem to be able to follow that line of thinking. Problem was obviously with fedex so why should she try to do anything?? (Of course we all know fedex communications go to call center with even worse customer service.)That is not the perspective you take to keep a customer.
Ordered a stethoscope 8 days ago. Never arrived. Paid for fedex because it was needed for work. Weather problem somewhere resulted in fedex unable to track or project shipment.. Called Reddington to get ANY kind of information whatsoever but spoke to a young lady who sounded as she only cared about answering the next call. Inquired if she could share any information about other recent customer complaints that might indicate if the problem was local to her region or mine. Did not seem to be able to follow that line of thinking. Problem was obviously with fedex so why should she try to do anything?? (Of course we all know fedex communications go to call center with even worse customer service.)That is not the perspective you take to keep a customer.
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