Review Time
I strongly recommend steering clear of this bathroom service; the representative who came to my home was dishonest. I wanted to replace my bath with a safe shower tray, but the representative spent excessive time trying to convince me that I needed a shower pump, which he claimed would cost £350 but was supposedly free if I signed a contract that day. This pump was never real. He also mentioned his commission and became aggressive when I hesitated to sign. I eventually signed but later canceled. I urge others to be cautious and avoid such treatment in their own homes. His constant lies about a nonexistent pump were aimed at getting me to sign a contract, and I have reported this behavior to the appropriate authorities. Please do not put yourself through this distress.
I highly advise against using this bathroom service; the representative who visited my home was not trustworthy. I wanted to replace my bath with a safe shower tray, but the representative spent far too long trying to convince me that I needed a shower pump, which he claimed would cost £350 but was supposedly free if I signed a contract that day. This pump was never real. He also mentioned his commission and became aggressive when I hesitated to sign. I eventually signed but later canceled. I urge others to be cautious and avoid such treatment in their own homes. His repeated lies about a nonexistent pump were clearly aimed at getting me to sign a contract, and I have reported this conduct to the relevant authorities. Please spare yourself the stress.
The bath installation was completed very quickly, just in time for Christmas. I can now get in and out without climbing over the edge, thanks to the door that prevents water from spilling out, along with a screen to stop any leaks. The installers were friendly and showed me how everything works. However, there were two points where communication could have been better: the salesman should have informed me about the pump for filling the bath faster, which I only learned about during installation, and the installer should have ensured enough space between the tap and the shower for comfortable use.
I am pleased with the new shower and accessories; the fitter was exceptional—very professional and did an amazing job. The rubbish was collected the following day, so everything went smoothly. However, I found the salesperson to be abrupt and a bit pushy. He should take more time to let customers ask questions. Also, I felt the cost of £10,500 was a bit high for what was provided, and the shower was installed four weeks later than expected. I do want to commend the fitter and the company for completing work that others said couldn't be done, so thank you.
From the first contact to the completion of our walk-in shower, everyone from the company was helpful and pleasant to work with. The engineer was friendly and worked hard to finish the installation in just one day. We are very satisfied with our new unit and would highly recommend this company to family and friends. Thank you for the excellent service.
The customer service team worked with us to accommodate our installation schedule. The fitter did a fantastic job, finishing in half a day and leaving everything clean and tidy. All rubbish was removed without any hassle. The shower looks stylish and works wonderfully. I would recommend this company without any hesitation.
I strongly recommend this company to anyone looking for a new bath or shower. They provide a variety of products, helpful advice, and first-class service without any pressure. The entire process from inquiry to completion was handled very professionally. It was a pleasure doing business with them.
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