rolecserv.com

4.6
4.6 Based on 344 reviews

As the UK prepares for a net-zero future, Rolec plays a pivotal role in ensuring that both EV drivers and businesses are equipped for the nation’s electrification plans. With over 16 years of experience in the electric vehicle charging industry and over 3...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.6

/
5

344 Reviews

5 Star
81%
4 Star
9%
3 Star
1%
2 Star
1%
1 Star
8%

All Reviews

Filter Reviews

Review Time

Timothy Smith
Just waited for over 2hrs to speak to someone, in the end I had to cut off the call, went from 6no i

Just waited for over 2hrs to speak to someone, in the end I had to cut off the call, went from 6no in the que to no 1, stayed there for over an hour, what kind of problem can someone have if it takes an hour to talk through, not the best experience & still the issue exists.

1
Date of experience: Feb 02, 2026
CB63
Ongoing Issues for Months

There have been unresolved issues for months. The charger does not function.

1
Date of experience: Dec 12, 2025
Nick Richard
Lukas was very

5
Date of experience: Dec 12, 2025
Rafael Brewer
Ve

5
Date of experience: Dec 12, 2025
Armin

4
Date of experience: Dec 12, 2025
OJ28
Quick Scheduling Assistance

We've had some scheduling issues, and after starting a live chat, the representative called almost immediately. They were fantastic, really helpful, and guided me through the process.

5
Date of experience: Dec 12, 2025
MlleKidMorbide45
Valuable Training Experience

We attended a training day at the facility, and I was initially unsure about its value. However, it turned out to be invaluable. Three of us attended, and we all found it extremely beneficial. Considerable effort was made to organize the day, including a nice tour and a presentation prior to the training. The session was relaxed yet thorough, allowing us to explore topics in depth. Every question was answered, and the team was very accommodating. The training space clearly showed a lot of planning. I feel confident that our electric vehicle support needs are well taken care of by the company. The staff were friendly, and the positive atmosphere was clear. Plus, the large T-shirt fit perfectly; I didn’t need the extra large after all! Since returning, we have integrated all the EV chargers into the app, tested one of the units, and ordered the plug-in test module. We now have the knowledge to keep our site operational.

5
Date of experience: Dec 11, 2025
Moe Johnson
Issue Resolved

The representative provided an incredibly efficient service and arranged for repairs promptly. The engineer completed the task today.

5
Date of experience: Dec 11, 2025
Gary
Quick Callback and Support

I received a prompt callback from the representative who guided me step by step in resolving my issue. They also shared valuable information about my charger that I wasn't aware of. The representative was courteous and patient.

5
Date of experience: Dec 11, 2025
milanac10088
Helpful and Patient Assistance

The representative was very helpful and patient in addressing the issue with our home charger and updating its software remotely. Excellent assistance that was greatly appreciated.

5
Date of experience: Dec 11, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • As the UK prepares for a net-zero future, Rolec plays a pivotal role in ensuring that both EV drivers and businesses are equipped for the nation’s electrification plans. With over 16 years of experience in the electric vehicle charging industry and over 360,000 public and private chargepoints manufactured and installed, Rolec continues to serve the industry with its innovations in charging hardware and software.

    Whilst offering the UK's largest range of AC fast & DC rapid charging points, Rolec can ensure every customer benefits from first-class and quality products, suited to their requirements. From EV charging solutions for the home, commercial locations, workplace and fleets, Rolec has the reputation for delivering cost-effective, scalable solutions to suit all budgets and requirements.See more

  • email enquiries@rolecserv.co.uk
  • call 01205724754
  • language https://www.rolecserv.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More