Review Time
I have had the bike for 6 months now and can say it is everything I was expecting. Raleigh Motus Hub Low Step
has been great and is a quality product perhaps it was because I brought it from a local cycle shop who set it up perfectly (Samways in Wimborne in Dorset) which is why I have had a great experience.
I have had the bike for 6 months now and can say it is everything I was expecting. Raleigh Motus Hub Low Step has been great and is a quality product perhaps it was because I brought it from a local cycle shop who set it up perfectly (Samways in Wimborne in Dorset) which is why I have had a great experience.
Apart from the spokes nothing on those bikes in made in the UK. They pick the cheapest suppliers around the world and make their parts there. Even the company itself is not English, owned by Chinese. Raleigh bikes are hugely overpriced and make really poor quality products. Save yourself thousands and bike literally anything else but Raleigh
Bought very expensive folding e bikes 26 months ago one of them stopped working 6 weeks out of warranty Raleigh have told Halfords where I purchased them at £3200 for the pair that they cannot supply the electronic parts which have failed These bikes are still on sale in the UK it is now up to me to try to source the correct parts or through the bike away Halfords cannot order them but aere willing to fit them if I order them which I understand as they won’t have a n account with the 3rd party I paid a premium for well known brand but it has been a kick in the teeth from Raleigh so think again folks you may as well buy s=cheap & hope for the best
My partner bought a Raleigh electric foldaway cycle about a month ago from the Cycle King Benfleet before she took possession the manager said it will need a safety check which was done. When we got it home my partner tried it out which she had to terminate the handle bars were loose when she turned a corner and she went straight on. She phoned the shop and the manager told us how to tighten them since then it has happened numerous times and the bike is going back to the shop. Since then because the cycle wasn’t checked the electric cables have been cut because of bad build quality and now the lights and electric pedalling assist doesn’t work. Summing up this bike didn’t have a safety check as the handle bars would have been tight she has lost confidence with this cycle it’s a bloody death trap
bought a stowaway folding bike, arrrived reflector light broken and bar bented. clearly poorly packed with no protection and has been brutally handled in delivery.I asked for a return and full refund, but they just sent me a spare reflector, without consulting me if it is an acceptable way to resolve the matter.Wasting a lot of time and energy to deal with the damaged product. I am not happy with the damaged bike but i am stuck with it nowNot a happy shopping experienceI will not recommend buying from them
I bought my ebike through Evans and had some issues with the app and some bits on the bike didn't seem right. I called their support line and spoke to someone based in the UK who talked me through the app and got it working. The bits on the bike that weren't right were of concern to them and posted out replacements at no extra cost. I was really happy with the way they dealt with my issues and I'm really happy with the bike I bought (Raleigh ONE).
I just bought the new Releigh ONE bike they launched recently , and absolutely love it. I had a small issue with connectivity at first, but the customer care was outstanding. Martin from support was patient, kind, and extremely understanding—even when I lost my temper. Every friend who’s seen the bike has complimented it, and honestly, it feels great to see heads turn when I ride by. Excellent product and even better service. May be app needs a bit more work.
Rebecca from Raleigh/Accell support team was incredible.I had a problem with a motor in my bike. Since replacement part was not available, I was offered a new bike up the stack, and a collection of the old one. Everything was quick and smooth. The new bike arrived in slightly banged up box (thanks, you complete bufoons from DX). Everything inside was fine, other than a banged up bell. Rebecca offerred that I will take the bike to a shop for a service to make sure everything is okay and, without even telling me, sent me a new lovely bell that is still on the bike to this day.I cannot recommend Raleigh enough. With the support staff like this, any trouble you can get will be resolved to a full satisfaction.
Ordered Motus Step through direct from Raleigh. Arrived safely and overall a good bike. 75 Nm motor smooth and powerful and worth the upgrade.Bike cost £2300 and came without the chain guard shown in the current pictures for all the Motus bikes. Contacted Raleigh who told me the bike pictures are " for illustrative purposes only " .This is not an unimportant cosmetic change , chain guard is probably more important on a step through.I think this obvious penny pinching change and the excuse is pretty outrageous. Perhaps I should be grateful that the wheels or saddle were not also just illustrations ?
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Bangers n’ mash. Westminster Abbey. A good cuppa. There are a few things that perfectly sum up British spirit – and Raleigh is one of them.
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