Review Time
Very friendly and attentive staff. I couldn't do the essential plan quarterly and I was later offered a monthly plan and it was then possible I could have cover for my family, so thank you for that. I have only set the plan up but so far a great experience.
Never again with Regeny. I was pressured for weeks to take out insurance with them. I've lived in Vietnam and Asia for eleven years and have only had one left inguinal hernia, which was repaired with a titanium mesh in Hangzhou seven years ago. Since then, I haven't had any problems. Since they offered a 20% discount, which is only valid today, I agreed. Immediate insurance coverage from the start of the contract. I said the insurance start date was July 1st. He insisted on today, and I accepted. The rest of the correspondence was via WhatsApp, and the premium was immediately debited, which was even €60 higher, for which he apologized.The next day, the policy stated that I was immediately covered for any new illnesses.As luck would have it, after three days, I developed severe abdominal pain and had to go to the emergency room as an emergency.Here, the diagnosis of intestinal obstruction requires immediate emergency surgery. An ambulance was called, but I couldn't bring any clothes, money, or pajama organizer. But they keep demanding 4,000,000 VND in cash. Lying there in pain was unbearable, and the ride took over two hours.No English, and the ambulance driver smokes. I was scheduled for surgery on June 23, 2025. So far, no reimbursement. I'm now in pain and bleeding and have asked the supposed 24-hour emergency service for help, but have received no response.I urgently need to go to the 24-hour emergency room at Columbia International Asia Hospital Saigon.
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Regency for Expats, a Regency Assurance company, a fully regulated insurance supplier specialising in providing comprehensive international health insurance plans for globally mobile individuals in more than 120 countries. Our aim is to help customers ...
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