Review Time
I just wanted to shout out the amazing customer service I received from Rebecca at Remy Cachet. I’ve got a huge day coming up and she was incredibly quick to respond, so helpful, and genuinely kind throughout the whole process.As a hair extensionist, I’ve worked with many brands over the years, but the customer service from Remy Cachet truly stands out as the best I’ve experienced. Thank you Rebecca x
Used Remi cachet for around 6 years and this recent weave has been awful. I experience constant matting whether dry or wet. Taking me 20+ minutes to fully brush the hair which is then causing breakage due to excessive brushing. Even when dry and styled within half an hour they are matted top to bottom. Can’t leave the house without a brush. Honestly cannot believe the amount of money I’ve spent on a luxury range of hair I cannot get a brush through. I’ve had the hair in for just under 6 weeks. I have videos where it is taking me 3 minutes to brush one small section of hair top to bottom. Really disappointed at the decline in quality from Remi Cachet.
I have been using the Exclusive range for many years, recently bought new ones and definitely not the same quality, having speaking to my hairdresser she said that their supplier had been changed would not buy again and will look for a better quality
Quality used to be amazing! Thought it can’t go wrong with Remi catchet, but they have changed their hair. 7/20 will fade orange within 2/3 weeks! And they will try and blame it on you as the consumer even though all after care was bought and followed. Both tapes and the weft faded, tapes were better than the weft. Sadly due to appalling customer care I will not buy with them again and will tell everyone about to avoid.
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Remi Cachet is a premium quality, professional hair extension brand offering the highest grade of human hair in the market globally. Founded in 2013 by 30+ year industry expert, Victoria Lynch, Remi Cachet has an offering of over 14 extension methods and 60+ shades of colour, with a mission to provide natural and sustainable hair solutions that tackle everything from colour, length, volume and beyond.
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